Upgraded and can't send/receive email

[Donna Weld]

I recently upgraded from Office 2000 to a trial version of Office Small
Business 2003. When opening Outlook 2003 it asked me my data file and did
some kind of import or conversion. I now have all the messages that were in
my Inbox and Deleted Folder. It did not, however, bring over any of the
Personal Folders that I created. How do I get those into Office 2003. I am
no longer able to open Office 2000. I also went in and set up my email
through Outlook. I did the test email and it said everything went fine. I
am not able to send or receive emails though. I'm at a loss here. How do I
get my emails if the test email went through fine? What am I missing.
Thanks for all your help.

 

[Roady [MVP]]

For what mail account type?

 

[Donna Weld]

POP3

For what mail account type?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I recently upgraded from Office 2000 to a trial version of Office Small
Business 2003. When opening Outlook 2003 it asked me my data file and did
some kind of import or conversion. I now have all the messages that were
in
my Inbox and Deleted Folder. It did not, however, bring over any of the
Personal Folders that I created. How do I get those into Office 2003. I
am
no longer able to open Office 2000. I also went in and set up my email
through Outlook. I did the test email and it said everything went fine.
I
am not able to send or receive emails though. I'm at a loss here. How do
I
get my emails if the test email went through fine? What am I missing.
Thanks for all your help.

 

[Roady [MVP]]

To connect to other pst-files use File-> Open-> Outlook Data File...

Check Tools-> E-mail Accounts-> Next to see if the account is properly
configured.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

POP3

For what mail account type?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I recently upgraded from Office 2000 to a trial version of Office Small
Business 2003. When opening Outlook 2003 it asked me my data file and
did
some kind of import or conversion. I now have all the messages that
were
in
my Inbox and Deleted Folder. It did not, however, bring over any of
the
Personal Folders that I created. How do I get those into Office 2003.
I
am
no longer able to open Office 2000. I also went in and set up my email
through Outlook. I did the test email and it said everything went
fine.
I
am not able to send or receive emails though. I'm at a loss here. How
do
I
get my emails if the test email went through fine? What am I missing.
Thanks for all your help.