Upgrading from XP to 2003

R

Rob

I am trying to upgrade my company to Office 2003 (from
2002)
The problem is: after the upgrade when I try to run
Outlook I cannot open any messages, the error I get
is "Can't open this item out of memory or system
resources." the only thing from Microsoft on this is
Microsoft Knowledge Base Article - 836559 and it does not
pertain to me.
I have uninstalled Office and did a complete install, I
have also tried creating a new profile but still cannot
open any items. the only workaround i have is to run
outlook in safe mode.
This has happened to every machine I've upgraded.
Anyone seen this?
 
R

Roady [MVP]

Since it works in safe mode it's most likely caused by an add-in. Enable
them one by one to determine the one causing you the issues. Always make
sure all your add-ins are Outlook 2003 compatible.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Navigation Pane Tips & Tricks
-Create an Office 2003 CD slipstreamed with Service Pack 1
 
G

Guest

I can't -- when I go in the normal way I get the same
error when I try to open the add-in manager. If I open
the add-in manager in safe mode everything is already
disabled. How can I access the add-in manager in non-safe
mode?
-----Original Message-----
Since it works in safe mode it's most likely caused by an add-in. Enable
them one by one to determine the one causing you the issues. Always make
sure all your add-ins are Outlook 2003 compatible.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Navigation Pane Tips & Tricks
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
Rob said:
I am trying to upgrade my company to Office 2003 (from
2002)
The problem is: after the upgrade when I try to run
Outlook I cannot open any messages, the error I get
is "Can't open this item out of memory or system
resources." the only thing from Microsoft on this is
Microsoft Knowledge Base Article - 836559 and it does not
pertain to me.
I have uninstalled Office and did a complete install, I
have also tried creating a new profile but still cannot
open any items. the only workaround i have is to run
outlook in safe mode.
This has happened to every machine I've upgraded.
Anyone seen this?


.
 
R

Roady [MVP]

If you enable the add-ins in safe mode the next time you start Outlook in
normal mode only those add-ins will be loaded.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Navigation Pane Tips & Tricks
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
I can't -- when I go in the normal way I get the same
error when I try to open the add-in manager. If I open
the add-in manager in safe mode everything is already
disabled. How can I access the add-in manager in non-safe
mode?
-----Original Message-----
Since it works in safe mode it's most likely caused by an add-in. Enable
them one by one to determine the one causing you the issues. Always make
sure all your add-ins are Outlook 2003 compatible.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Navigation Pane Tips & Tricks
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
Rob said:
I am trying to upgrade my company to Office 2003 (from
2002)
The problem is: after the upgrade when I try to run
Outlook I cannot open any messages, the error I get
is "Can't open this item out of memory or system
resources." the only thing from Microsoft on this is
Microsoft Knowledge Base Article - 836559 and it does not
pertain to me.
I have uninstalled Office and did a complete install, I
have also tried creating a new profile but still cannot
open any items. the only workaround i have is to run
outlook in safe mode.
This has happened to every machine I've upgraded.
Anyone seen this?


.
 
G

Guest

What would be the best course of action to prevent this
as I roll out the upgrade?

disable all add-ins prior to upgrading?
Should I choose to upgrade or do a complete install?
-----Original Message-----
If you enable the add-ins in safe mode the next time you start Outlook in
normal mode only those add-ins will be loaded.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Navigation Pane Tips & Tricks
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
I can't -- when I go in the normal way I get the same
error when I try to open the add-in manager. If I open
the add-in manager in safe mode everything is already
disabled. How can I access the add-in manager in non- safe
mode?
-----Original Message-----
Since it works in safe mode it's most likely caused by an add-in. Enable
them one by one to determine the one causing you the issues. Always make
sure all your add-ins are Outlook 2003 compatible.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Navigation Pane Tips & Tricks
-Create an Office 2003 CD slipstreamed with Service
Pack
1
-----
I am trying to upgrade my company to Office 2003 (from
2002)
The problem is: after the upgrade when I try to run
Outlook I cannot open any messages, the error I get
is "Can't open this item out of memory or system
resources." the only thing from Microsoft on this is
Microsoft Knowledge Base Article - 836559 and it does not
pertain to me.
I have uninstalled Office and did a complete install, I
have also tried creating a new profile but still cannot
open any items. the only workaround i have is to run
outlook in safe mode.
This has happened to every machine I've upgraded.
Anyone seen this?


.


.
 

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