Upgrading office

[Mikko Viljainen]

Hi all,

I have office 2000 SB installed on a computer with no CD drive. Normally I
use a shared CD-drive on another computer on my business network, but it does
not work with updating to SP1. At first it goes well and it finds data1 (or
whatever the first file was), but as installing progress, update program
reports it is unable to locate several files and it does not provide a chance
to browse. I suppose this is an anti piracy feature as windows treats shared
driver as a folder, but is there any way to upgrade the product without
buying an additional external CD-drive?

Yours, Mikko.

 

[Susan Ramlet]

Hi, Mikko,

Could you post one or two of the filenames that it is looking for? Are you
using a CD to install the service packs, or have you tried the Office Update
Site? What operating system are you running? Did you originally install
Office from a CD, and are you supplying that CD when prompted during the
installation?

Susan Ramlet
MVP - Office

 

[Mikko Viljainen]

Hi,

Sorry this took so long...

I installed office using CD I shared on the server and it worked just fine.
Operation system is windows 98. I tried to update it via website. When asked
I put cd into shared cd drive and installation went on. After that it
stopped on, IMO, every single file it tried to locate on cd saying unable to
locate. I don't have the computer here right now to see the names for files,
but if you think it is important, I can look them later on.

I think the problem must be that windows considers shared driver as a folder
and office update thinks that if I try to give it files of cd from a folder I
must have copied them to my hd and try to fool it.

I could try to make that shared drive a virtual CD or maybe buy an usb
cd-drive, but there must be some less messy way...

Yours,
Mikko.

"Susan Ramlet" kirjoitti:

 

[Susan Ramlet]

Actually, installing Office from a hard drive copy works just fine, so I
don't think that's the issue.

Are you using the exact same CD that you used for the installation? Have
you tried cleaning your CD? Is there an error number associated with the
error that you are receiving?

--

Susan Ramlet
MVP - Office

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