upgrading to full version of office

[jaide_d]

i have recently bought a new laptop where the office package was already
installed. when i try to upgrade to the full version of office the product
key on the bottom of my laptop on the authenticity label will not be
accepted. what do i do?

 

[JoAnn Paules]

Look at that label again. It's for Windows, not Office. Completely wrong
product. Also, I'm hoping you have a full version of Office on that system
and not just the trial version.

 

[LVTravel]

i have recently bought a new laptop where the office package was already
installed. when i try to upgrade to the full version of office the product
key on the bottom of my laptop on the authenticity label will not be
accepted. what do i do?

The key on the bottom of the laptop is for Windows, not Office. To upgrade
to the full version you will need to purchase a retail copy (unless you
previously had a valid version of Office that would qualify for upgrade
pricing.) Amazon has been the cheapest source recently for the retail and
upgrade products. If you have Works 9 on the new system that does qualify
for the upgrade.

See http://office.microsoft.com/en-us/suites/FX101754511033.aspx for upgrade
qualifier and recommended pricing.

If upgrading from Works 9 see: http://support.microsoft.com/kb/943290/en-us
for a known issue on upgrading Works 9 to Office 2007.