B
Barry
OK Techies; this is a baffler!
Neither Netscape-7.1 nor Outlook-2000 send emails from my
desktop. I can receive from any email client but can't
send from the client. I can send form my ISP's Webserver,
but not from my desktop client. I'm using Verizon DSL.
Everything else (HW / SW) on the PC works fine; P-3 1
GHz. w/512 Mb. RAM - 80 Gb HD; running Win2k-Pro SP4.
It seems as though port 25 (SMTP) is blocked somehow. I
tried another DSL modem; no change.It's obviously not the
modem, or is it the email client-app (I've used several).
I've tried sending with and without the firewall & NAV
enabled. Everything points to port 25 not seemingly
working.
The email messages go into the sent folder (from the
outbox). Please, don't reply with any "level-1" user
questions; I have been chatting with incompetents from
Verizon's tech support for several hours. Even their level-
2 tech's didn't have a clue. I asked them to check the
outgoing server's logs to see if their was any
communications between my PC and the server, but they
declined to check this.
If anyone has any clue as to how to TS this problem, it
would be greatly appreciated. I probably can't run a
sniffer trace or Ethereal trace from my desktop into
Verizon's LAN where the outgoing server is connected, so
what other options do I have?
Thanx!
Neither Netscape-7.1 nor Outlook-2000 send emails from my
desktop. I can receive from any email client but can't
send from the client. I can send form my ISP's Webserver,
but not from my desktop client. I'm using Verizon DSL.
Everything else (HW / SW) on the PC works fine; P-3 1
GHz. w/512 Mb. RAM - 80 Gb HD; running Win2k-Pro SP4.
It seems as though port 25 (SMTP) is blocked somehow. I
tried another DSL modem; no change.It's obviously not the
modem, or is it the email client-app (I've used several).
I've tried sending with and without the firewall & NAV
enabled. Everything points to port 25 not seemingly
working.
The email messages go into the sent folder (from the
outbox). Please, don't reply with any "level-1" user
questions; I have been chatting with incompetents from
Verizon's tech support for several hours. Even their level-
2 tech's didn't have a clue. I asked them to check the
outgoing server's logs to see if their was any
communications between my PC and the server, but they
declined to check this.
If anyone has any clue as to how to TS this problem, it
would be greatly appreciated. I probably can't run a
sniffer trace or Ethereal trace from my desktop into
Verizon's LAN where the outgoing server is connected, so
what other options do I have?
Thanx!