Url will not open in outlook

[Cleatus]

I am using office 2007. In outlook, the hyperlink in the will not open. The
message that comes up is "General failure. The URL was: http//chase.com
Application not found". This is only happening when my wifes sign on her log
in. On my log in everything woorks fine.

 

[Cleatus]

I reset the internet explorer and it works fine now