Use of 'specific words' check in rules

[John]

I'm using Outlook2003, with XP. I've used the 'specific words' check to
identify and permanently delete emails that have offending words in their
header or body. By chance I spotted an email appearing, then disapperaing
from the Inbox which was sent by a trusted colleague that had 'Sussex' in
their signature information. I have sinced tested and proved that the
'specific words' are being treated as both individual words and as part of a
word. So, my rule with the 'specific word' of s&x (I haven't spelled it out
correctly in case the software managing this forum traps offecnsive words)
was picking up those yhree characters as part of 'Sussex'. In Outlook97, I
believe, there was an option to select whole or part word chcking. It appears
that Outlook2003 uses 'part word' as default with no option for 'whole word'
- even though the rule wizard talks of "specific words". I raised this with
Customer Services and received no practical reply at all - just the standard
'look elsewhere'

 

[F. H. Muffman]

I'm using Outlook2003, with XP. I've used the 'specific words' check to
identify and permanently delete emails that have offending words in their
header or body. By chance I spotted an email appearing, then disapperaing
from the Inbox which was sent by a trusted colleague that had 'Sussex' in
their signature information. I have sinced tested and proved that the
'specific words' are being treated as both individual words and as part of
a
word. So, my rule with the 'specific word' of s&x (I haven't spelled it
out
correctly in case the software managing this forum traps offecnsive words)
was picking up those yhree characters as part of 'Sussex'. In Outlook97, I
believe, there was an option to select whole or part word chcking. It
appears
that Outlook2003 uses 'part word' as default with no option for 'whole
word'
- even though the rule wizard talks of "specific words". I raised this
with
Customer Services and received no practical reply at all - just the
standard
'look elsewhere'

Put a space before the word and after.

And hope no one sends you an official questionaire asking you for your
gender and using the word 'Sex'.

 

[John]

F.H

Thanks. I thought that might be an option. I guess the only safe option to
ensure not losing anything is not to 'permanently delete' any email until
I've seen who its from. Interestingly you'd think that as the Sussex
colleague's deatils are in my Contacts list, they would be considered a 'safe
sender' and the rule would not apply.
Ah well.

thanks again

John

 

[F. H. Muffman]

Thanks. I thought that might be an option. I guess the only safe option to
ensure not losing anything is not to 'permanently delete' any email until
I've seen who its from. Interestingly you'd think that as the Sussex
colleague's deatils are in my Contacts list, they would be considered a
'safe
sender' and the rule would not apply.

Did you put an exception in your rule? I mean, Safe Senders applies to the
Junk Mail filter, not to any rules you configure. You can tell Outlook not
to junk mail from Safe Senders and Contacts, but that has no bearing on what
rules *you* create do.

 

[John]

No exception in the rule. And I'd forgotten that safe senders relates to Junk
mail.
So ... thanks for you help. I think I'd still like to see our friends at
M'Soft providing some kind of advice/fix. But I certainly wont hold my breath
- life is too short and I have too many other things to do.
Thanks again, regards, John