User cannot see her tasks on her PC, but she can on another PC.

[Ivor Davies]

I have a situation where a user cannot see any tasks assigned to her on her
own PC, but if she logons to another computer - her tasks in "My Tasks"
display fine and she is able to enter in her information.

If I logon to her PC locally and try to access "My Tasks" - the same thing
happens, no tasks are displayed for me, but once I logon to my computer all
the tasks are there.

This sounds like it is a local PC issue.

Any ideas on what I should check for?

Please advise...

Thank You.

Ivor

 

[Dharmesh Patel]

Hi,

are you using Project Server 2003 or 2007?

is they user logged onto the PC with their windows creditials?

has the site been added as a trusted site? is this the ActiveX Control that
is not showing? are you able to see the Project Center?

HTH

 

[Ivor Davies]

Sorry - I should have specified up front.

We are using Project Server 2007 SP1 with the IU and the August 2008 CU.

I will check to see if the site has been added as a trusted site. The active
x control does display, but the tasks are empty (none are displayed).

Thanks..

Ivor

 

[Ben Howard]

Hi Ivor,
Just worth checking that the Show Only Current tasks checkbox (My Tasks |
Settings) is clear. Also, just to double check you are looking at the
correct instance (http://<server>/<instance> on the "dodgy" pc?

 

[Ivor Davies]

Will do Ben -thanks for the quick response.

Once the user comes in this morning I will check both your and Dharmesh's
suggestions.

Thanks!

Ivor

 

[Ivor Davies]

I cleared the USER cache in IE and then restarted the browser.

User is now able to see her tasks in "My Tasks"

Thanks for all your help!

Ivor

 

[Dharmesh Patel]

No problem at all

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