User not receiving email notifications or able to see new tasks

[Robert]

Hello,

I've got a Project Server 2007 environment setup. I created a project
schedule, added some tasks and assigned them to various people.
Everyone gets email notifications of new tasks etc except for one
person. They also have no tasks showing when they enter the "My
Tasks" page and use the "my assignments" view.

All of the project server users are in an active directory account and
synced with project server. They are all in the same group in project
server as administrators. Everyone else's tasks show up but this
persons. I've made sure he is logged into PWA as himself, and cant
figure out why this is happening.

Can someone suggest something? I am out of ideas. Thanks.

 

[Dale Howard [MVP]]

Robert --

This is just a stab in the dark, but is the e-mail address correct for the
user in the Enterprise Resource Pool? Let us know.

 

[Robert]

Yes it was correct. Turns out that under users and groups and under
the resources properties, his default assignment owner was blank.
Once I put his name in there, it works. Kind of weird, but its fixed.

 

[Dale Howard [MVP]]

Robert --

If you create an enterprise resource using the Enterprise Resource Pool
interface, the system does not automatically set the resource as his/her own
Default Assignment Owner and Timesheet Manager. If you create the resource
using the Resource Center interface in PWA, the system automatically sets
the resource as his/her own Default Assignment Owner and Timesheet Manager.
Go figure. Hope this helps.