User suddenly has no access rights to PWA

[Linda Wilson]

Hi all,
This one has me stumped... a MS Project user and Project Manager (assigned
in PWA and global resource table) for several months now has a new computer,
which required a new installation of MS Project 2003... she can't get past
the login as it displays a network login screen to access MS Project... so
she has to go offline.

When she attempts to launch PWA she gets the same login screen. We use AD
authentication...

We verified the ODBC connector is setup correctly and tested the connection
on her new computer... I was able to login on her computer as myself and
access MS Project and PWA fine.

Unable to discern what has changed to create this block... plus if she
attempts to login at least three times at the login screen when prompted she
is let in... and when she exits MS Project she is prompted again with login
and password... [no it's not set to manual connection]

Could it be her profile? we use roaming profiles here, so she was unable to
successfully login to MS Project using my computer...

Thanks for your help

 

[Marc Soester [MVP]]

Hi Linda,

It sounds like something is not quite right with your staffs user profile. I
do know that somethimes users can have access issues based on something
beeing wrong with their AD profile.

Since you are able to log on the terminal without any issues and your staff
member cannot log on to other computers, I would recreate the user profile.
This may solves the issue.
Hope this helps. Let me know if it worked