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Message: [QUOTE="LaurenM, post: 4602213"] Hi All, I have a user who is experiencing several Outlook issues which I will list below in hopes in getting some ideas on how to solve. The issues are as follows: 1. Attachments to emails often wonâ€™t open. When I try to open them, the dialog box says â€œOperation failedâ€. This happens about once a day, sometimes more. I do not think this is limited to forwarded emails. 2. Emails that I read earlier appear to be blank 3. Outlook keeps telling me that some of my reminders wonâ€™t appear She is using Outlook 2003 on an Exchange 2000 server. Does anyone think that cleaning the OutlookSecureTempFolder will solve these issues? We also use Symantec Antivirus but not version 11, which I have read can cause some issues. Could Symantec have anything to do with the issues she is having? Any advice would be great. Thanks, LaurenM [/QUOTE]