Username/Password Incorrect

[paulgarett]

Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: Power PC
Email Client: pop

I set up a mail account and used the Setup Assistant to help me set up the account for Yahoo mail. When it asked for my mail ID and password, I enter my Yahoo e-mail ID and password. I get a pop up saying that my username/password is incorrect. What is going wrong?

 

[Diane Ross]

I set up a mail account and used the Setup Assistant to help me set up the
account for Yahoo mail. When it asked for my mail ID and password, I enter my
Yahoo e-mail ID and password. I get a pop up saying that my username/password
is incorrect. What is going wrong?

Could be a Keychain problem. This is quite common. Try running Keychain
First Aid and see if that clears up the problem. Open Keychain Access
application in Applications/Utilities folder and delete
the entry for that account. Run Keychain First Aid.

If you continue to have problems, go to Entourage, select 'accounts' from
the Tools menu, choose the account that was giving you trouble and delete
that account (not just the info, delete the account). You should now be able
to enter the correct information. Type carefully. If you paste don't include
spaces.

 

[Mickey Stevens]

Do you have a Yahoo Plus account? I think you need one to access a
yahoo.com e-mail address with Entourage.
http://help.yahoo.com/l/us/yahoo/mail/yahoomail/mailplus/pop/pop-35.html