Using Entourage with Juno dialup

[Matt Nystrom]

I use the latest version of Entourage on my PowerBook, and when I connect to
the internet through Juno's dialup service, I can't seem to send messages
from my work e-mail address. I can receive e-mail just fine. The strange
thing is, when I connect to the internet through any other connection, I
have no problem at all. Does Juno intentionally block users from using any
account other than a Juno address?

 

[Stephen Adams]

I use the latest version of Entourage on my PowerBook, and when I connect to
the internet through Juno's dialup service, I can't seem to send messages
from my work e-mail address. I can receive e-mail just fine. The strange
thing is, when I connect to the internet through any other connection, I
have no problem at all. Does Juno intentionally block users from using any
account other than a Juno address?

Juno may be blocking SMTP port 25 which is the mailing port you would
use (invisibly, of course) to send mail out to the world when connected
with Juno. The only way to send out mail in such situations would be to
use Juno's outgoing SMTP mail server in your email client's settings.

From past experience, EarthLink and AT&T WorldNet also block SMTP port
25, along with many, many others.

If your work's e-mail service offers a Webmail interface, logging into
that using a Web browser will get you past Juno's port block.

Steve