using gmail (imap) AND a pop account...

E

enzosf

Version: 2008 Operating System: Mac OS X 10.6 (Snow Leopard) Processor: Intel Email Client: imap My work email is a pop account only. I added gmail as a personal acct and have used entourage for abt 5 years. Since i access gmail from various computers and my iphone I was told iMap was the better way to go.

The problem is that on my left navigation iMap appears way down at the bottom beneath all my other directories so it makes it clunky to use.

About a month ago I learned to switch gmail to POP so all my email appeared together - it was wonderful - except when I accessed email from one computer it seemed to be unavailable to see again - even when I left msgs on server and held for 30 days - I couldn't figure it out.

So I've switched back to iMap and have to scroll down to see it - I can't figure out how to raise the directory so it isn't all the way down.

IF I keep gmail as pop - is there a way to ensure it won't make an email unavailable (I've tried going online and marking as unread at that level but it's basically gone once I access it from one computer - and not consistently but often enough to freak me out.

IF I must use iMap to ensure i don't have this problem is there a way to control the folders so I can raise it up to where I can see it?

I woke up thinking of Diane and all her excellent answers - I searched but couldn't find.

thanks so much,
enzo
 
D

Diane Ross

So I've switched back to iMap and have to scroll down to see it - I can't
figure out how to raise the directory so it isn't all the way down.

If you set the IMAP account as Default in Accounts, it will pop to the top.
You can set the Gmail IMAP account to fetch your POP account so all mail
will come through the one account. Look under Settings > Accounts and
Import. You can even select to still send from the POP account.

Be sure you have enabled Advanced IMAP Controls under the Labs tab.

Note: I have 5 accounts fetched by Gmail IMAP. I created a Send Only account
in Entourage for the times I want to create a new message in Entourage from
that account. The account is not included in the Send & Receive All
schedule.

<http://www.entourage.mvps.org/accounts/send_only.html>
--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://tinyurl.com/bzcrjy> <-- Entourage mailing list
Twitter: follow <http://twitter.com/entouragehelp>
 

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