never mind found it already!
http://support.microsoft.com/?kbid=13490
basically
To Create a New Forma
In a new Word document, type the predefined address property names (in uppercase letters) in the format you want to set up, for example
{<PR_GIVEN_NAME>} {<PR_SURNAME
}{<PR_COMPANY_NAME
}{<PR_STREET_ADDRESS
}{<PR_LOCALITY>}, {<PR_STATE_OR_PROVINCE
}{<PR_POSTAL_CODE>}
where indicates that you should press ENTER on your keyboard. Also, the brace characters ( { and } ) are typed from the keyboard and are not to be confused with field braces (CTRL+F9). When you use the braces with the address layout fields, if a field is blank when you import the address, Word automatically suppresses the blank line
Select this text
On the Insert menu, point to AutoText and then click New
In the Please name your AutoText entry box, type AddressLayout.
IMPORTANT NOTE: If you use a language-specific version of Microsoft Word, you must use the AddressLayout word that is specific for your language. The following are a few examples for some specific languages: Language AutoText Entry Nam
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English AddressLayou
Dutch AdresIndelin
French MiseEnPageAdress
Italian IndirizzoLayou
German Adrelayou
Danish AdresseLayou