Running Win 2003 Server with Office 2003. I open Word (only) and click
Tools -> Letters and Mailings -> Envelopes and Labels.
This prompts me for the Envelopes and Labels dialog box. When I click the
address book icon at the top, I get prompted with "The address list could
not be displayed. the Contacts folder associated with the address list
could not be opened; it may have been moved or deleted, or you do not have
permissions. For information on how to remove this folder from the Outlook
Address Book, see Microsoft Office Outlook Help"
I only have the original Outlook profile set. I copied over my pst file
from before and set it in outlook. When I go to Control Panel -> Mail and
look at the profile, it sees the pst file (under data files button) and
everything else works fine (in Outlook).
When I get the prompt in Word, above, after I click the OK button, it still
shows the "Select Name" dialog box for the address book. What's more, in
the "Show Names from the:" dropdown list for address books, it shows all my
contacts and subdirs I created and shared as e-mail lists (Outlook -> right
click contacts or subfolder -> properties -> Outlook Address Book tab ->
Show this folder as an e-mail address book checkbox). This tells me it sees
the correct pst file (or else how could it know my Contacts subdirs?).
I was wondering if copying the pst file over from Office 2000 instead of
importing it could have been the issue. The "Format" setting in the Control
Panel -> Mail icon says the format is Office 97-2002.
Now, with the above scenario, after I have the blank address book after
clicking the address book button, if I open Outlook and supply my pst
password, my contact info pops up in the address book as it should.
Any feedback is greatly appreciated!