Using "Sort" in outline view

[Michelle]

I'd like to use the sort feature within the outline view. Basically, I want
to alphabetize a highlighted section of my document (a book of recipes)
based on what's in Heading 1. I'm sure that it worked one other time, but
now when I try to do this, it's splitting up things in weird ways.

My document has some sections at the beginning and ending that has a
"normal" heading. However, the largest bulk of the document (everything in
the middle 85%) has 1 of 4 heading levels. Heading 1 is recipe title,
Heading 2 is Recipe Ingredients, Heading 3 is Recipe Directions, Heading 44
is Recipe Source/Author. I obviously want the things in heading levels 2-4
to stay with the heading 1 that they belong with. Unfortunately, that
doesn't seem to be happening. It seems to be separating the Heading 1
levels from their respective 2-4's. I've already checked to make sure that
each component has has the correct heading style and they do. Some recipes
have graphics and text boxes, but I've already checked them to make sure
that they are locked and anchored to the paragraph.

Could it have anything do to with the how the Table>Sort>Options are set?
Separating fields by "tabs", "commas", "other"?

Am I making any sense?

What I want to do is similar to what's described at the following link:
http://en.allexperts.com/q/Microsoft-Word-1058/Microsoft-Word-Macros.htm

Only I just need to do what's listed under "Answer: 2 and a"

 

[Michelle]

Okay, I figured out what's causing it, but I'm not sure how to fix it.

I took a closer look at the collapsed (viewing only level 1) outline view.
Some of my recipe Titles (all titles are Heading 1) have the "+" symbol next
to them showing that the text under it is attached to Heading 1. Some of
the recipe Titles show the "-" symbol next to them--which means that they
supposedly have no subtext.

How to I make Word see that the Heading 2-4 under the Heading 1 does indeed
"belong" to it. I'm not seeing any difference in Normal view (with
paragraph marks showing) between those recipes that are showing "+" and
those showing "-".

 

[Michelle]

Sorry, forgot to include my Newsgroup signature in the last reply.

Okay, I figured out what's causing it, but I'm not sure how to fix it.

I took a closer look at the collapsed (viewing only level 1) outline view.
Some of my recipe Titles (all titles are Heading 1) have the "+" symbol next
to them showing that the text under it is attached to Heading 1. Some of
the recipe Titles show the "-" symbol next to them--which means that they
supposedly have no subtext.

How to I make Word see that the Heading 2-4 under the Heading 1 does indeed
"belong" to it. I'm not seeing any difference in Normal view (with
paragraph marks showing) between those recipes that are showing "+" and
those showing "-".

 

[Michelle]

Decided to change the subject line to better explain the problem

 

[Michelle]

Since I'm the only one replying to my post at this late hour anyway, I
thought that I'd add one more piece of information. My headings 1-4 are
modified based on the built in 1-4. I've modified and customized them and
use them off of the styles drop-down just like you would normally. I'm not
sure if there could be anything within my modifications that could be
causing this or not, but I thought I'd throw the information out there.

Still stumped as to what could be causing a "break" between Heading 1-Recipe
Title and the Headings 2-4 that should be attached to it. That's definitely
the problem though. And until I can fix this problem, I can't sort based on
Level 1 in my outline view.

 

[CyberTaz]

Hi Michelle -

Sorry if you feel you're being ignored, but I can assure you that there are
probably several folks looking at the issue but have declined to respond
until they have something meaningful to offer If all is as you describe,
this is a particularly unusual occurrence. I've tried to force the behavior
& haven't been able to reproduce it... and unless you've seen it before it
can be difficult to analyze. Someone will come up with something before too
long - keep checking

 

[John McGhie]

Hi Michelle:

You are making perfect sense -- and Word can't do that!

Sorry, but you can't use SORT in Outline View. Because of the problem you
have noted.

Manually moving the sections in Outline View is the only practicable way to
do what you want.

You could, of course, convert the entire thing into a single-column table,
one row per heading. But you would have to manually move the Heading and
its associated text into each cell, then duplicate the column and remove all
but the heading from the duplicate column. You could then sort by Column 1
(the headings) and the associated heading and text in Column 2 would move
with the headings. You then delete Column 1 and convert the thing back into
normal text, removing the table. It's too much work...

Cheers

I'd like to use the sort feature within the outline view. Basically, I want
to alphabetize a highlighted section of my document (a book of recipes)
based on what's in Heading 1. I'm sure that it worked one other time, but
now when I try to do this, it's splitting up things in weird ways.

My document has some sections at the beginning and ending that has a
"normal" heading. However, the largest bulk of the document (everything in
the middle 85%) has 1 of 4 heading levels. Heading 1 is recipe title,
Heading 2 is Recipe Ingredients, Heading 3 is Recipe Directions, Heading 44
is Recipe Source/Author. I obviously want the things in heading levels 2-4
to stay with the heading 1 that they belong with. Unfortunately, that
doesn't seem to be happening. It seems to be separating the Heading 1
levels from their respective 2-4's. I've already checked to make sure that
each component has has the correct heading style and they do. Some recipes
have graphics and text boxes, but I've already checked them to make sure
that they are locked and anchored to the paragraph.

Could it have anything do to with the how the Table>Sort>Options are set?
Separating fields by "tabs", "commas", "other"?

Am I making any sense?

What I want to do is similar to what's described at the following link:
http://en.allexperts.com/q/Microsoft-Word-1058/Microsoft-Word-Macros.htm

Only I just need to do what's listed under "Answer: 2 and a"

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Sydney, Australia. S33°53'34.20 E151°14'54.50
+61 4 1209 1410, mailto:[email protected]

 

[Daiya Mitchell]

Hi John and Michelle,

I've successfully used an alphabetical Sort in Outline View, but only
with a Heading 1 and attached text, viewing only Heading 1. I know that
for sure.

Perhaps it would be less work to temporarily set the Heading 2-4 paras
to body text (could be quickly done with Find and Replace), Sort, and
then reapply the headings (slow)? I would do this on a COPY.

However, I tried to do a quick test with both Heading 1 and Heading 2
text in my temp document, and to sort by Heading 1, and I think it
worked, moving the Heading 2 with the Heading 1 (though I'm not
positive). Are you viewing only Heading 1 when you do the Sort,
Michelle, so that everything else is hidden? Are there empty paragraphs
that may be interfering?

My Table | Sort Options are just to sort by Paragraphs, Type: Text,
Ascending.

Daiya

 

[CyberTaz]

I'm with you Daiya - I don't know if it's "supposed" to work, but it does
for me. In fact, It just so happens that I was working on an outline for a
new Photoshop CS3 class at the time I started following the thread and used
a copy of it as my guinea pig.

Headings 1,2,3 with Outline Numbering applied, what I did was:

Collapse to show Heading (Level) 1
Select All
Table>Sort using the default settings

The outline gets alpha-sorted based on H1 only, and all sub levels move
right along with them. The order of the H2 & H3 topics within each H1 is not
affected by the sorting.

I tried changing the formatting on some of the H1s, but it had no adverse
affect as long as the topic was still designated as Level 1. I've also tried
with only some H1s collapsed as well as with all levels displayed & the
result is the same - alpha based on H1 with H2 & H3 staying in their
appropriate grouping & order. I also tried the sort *without* selecting any
text but couldn't induce the behavior Michelle describes.

Like you, I'm wondering if there is something else about the structure of
the doc - such as the empty paras, soft returns, possibly even section
breaks - causing the problem. I wonder if any of the images are In Line as a
part of the problem H1s... perhaps there is a roadblock in trying to
"alpha-parse" a graphic?

 

[Michelle]

Hi everyone. I wasn't feeling ignored, just frustrated at my own lack of
problem-solving in the late hours. By posting my own thoughts, it was
helping me to think through the problem. And it was filling everyone else
(who were sleeping peacefully) in what was and wasn't working for me.

I did find the fix for MOST of the pages. Some of the blank lines within
each recipe section had been given the heading of the section above or below
it. Thus, the 2nd line (blank line right below the title) had been given a
Heading 1 also. And since there was a return from the Title to the blank
line, it was treating it as 2 separate sections. Thus, it was saying that
the real Heading 1 (Recipe Title) had NO subordinate text and the
unintentional Heading 1 (the blank line) had the rest of the recipe as
subordinate text. I went through and replaced most of these blank lines
with a "normal" style.

This was happening not only at the beginning of some of the recipes, but
also on occasional blank lines within the recipe--those between the
ingredients and the directions, the directions and the source, or after the
source where graphics had been inserted.

Thus, when I sorted, it threw everything off kilter. This is actually a
Recipe Book that someone else is making--I'm mostly just helping her figure
out the layout and formatting. This is the same project that earlier in the
year was giving me fits because it was splitting the document into 2 PDF
files before sending to "Make a Booklet"--the heading/footer problem.

I only have about 9 pages (recipes) within a booklet of about 120 pages that
I still can't find out the problem. Outline view is still showing the
Recipe Title with a "-" instead of a "+" and I can't figure out where it
thinks the formatting is messed up at.

Now that I know what the problem was, the scrambled sorting results make
perfect logical sense! However, trying to FIND the problem took me all
night--I spent about 7-9 hours during the "night" searching the web for
anything that would help--nothing did. Just confirmed what the outline
SHOULD have looked like with the headings collapsed or uncollapsed. I just
ended up noticing the oddly placed heading levels that didn't fit purely by
accident.

I haven't attempted the sort yet, although very early in the project, I had
tried it and it worked. But that was when I was doing most of the
formatting with headings before I handed it off to the owner and we had a
LOT fewer pages at the time.

Now, if I can just crack the problem with these 9 pages, I'll be ready to
try the sort again. If anyone is feeling brave, I can send you the document
and give you the troublesome page numbers. But for now, it's back to
tackling these pages to see if I notice anything out of whack that I missed
before!

 

[Michelle]

GOT IT! YEAH!

I figured out the glitches, sorted in outline, and everything worked
perfectly!

The problem on those last 9 troublesome pages was that some of my graphics
and text boxes had attached themselves to the Heading 1's--thus, they had
become a Heading 1 also taking over the rest of the recipe! I had to unlock
each text box/graphic, move them slightly to disconnect them from the Title,
and then relock them back in place.

Who would have thought this would have become so complicated! Of course,
now that I've run into these issues, they'll be much less likely to throw me
next time. And I'll know to be much more careful in how certain layers and
sections get formatted. I'll definitely know what to look for if the same
problem arises in the future.

Thanks for "listening" as I've worked through the issues. Hopefully my
problems/solutions will help others who want to do something similar.

 

[Michelle]

One last issue--unrelated to my original problem. I can open the document
just fine. However, possibly due to the length (or possibly unrelated),
EVERY time I go to print so that I can save as PDF, Word crashes and gives
me an error window saying "Microsoft Word has encountered a problem and
needs to close. We're sorry for the inconvenience.", etc.. The document
will still open fine the next time, but it will then crash again when I
select Print so that I can try once again to save as PDF.

If I include the error log, can someone interpret it for me to give me an
idea of what might be causing it? It's all Greek to me. I even restarted
the computer after the first crash, thinking that with a new boot, memory
would be at it's best. No luck.

I'll go ahead and past the log below, but before I do, I did try one other
thing. I opened up the document, did a Print Preview first (worked fine)
and then clicked the print button--hoping that it would send me to the print
dialogue box so that I could select save as PDF. Unfortunately, doing this
bypassed the print dialogue box and began saying that it was printing pages
1-x. Since I didn't REALLY want to send 113 pages to my printer, I hit
cancel. However, if it let me get this far in an attempt to print, why
would it only crash when trying to pull up the Print Dialogue box?

Anyway, here's the crash report:

Microsoft Error Reporting log version: 1.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2007-06-08 06:02:59 -0500
Application Name: Microsoft Word
Application Version: 11.3.4.070131
Module Name: Microsoft_Drawing_2001Z
Module Version: 11.3.0.060914
Module Offset: 0x000ed448
Extra app info: Reg=English Loc=0x0409


Thread 0 crashed:

# 1 0x013e3328 in (Microsoft_Drawing_2001Z + 0x000ed448)
# 2 0x011d33ac in (Microsoft_Office_2001Z + 0x001bce0c)
# 3 0x0226931c in (Microsoft Word + 0x002498bc)
# 4 0x0226923c in (Microsoft Word + 0x002497dc)
# 5 0x02051eb4 in (Microsoft Word + 0x00032454)
# 6 0x020518fc in (Microsoft Word + 0x00031e9c)
# 7 0x02159430 in (Microsoft Word + 0x001399d0)
# 8 0x021b8118 in (Microsoft Word + 0x001986b8)
# 9 0x021b7f90 in (Microsoft Word + 0x00198530)
# 10 0x021b81f8 in (Microsoft Word + 0x00198798)
# 11 0x021b7f90 in (Microsoft Word + 0x00198530)
# 12 0x021b7f44 in (Microsoft Word + 0x001984e4)
# 13 0x0212e098 in (Microsoft Word + 0x0010e638)
# 14 0x0212f06c in (Microsoft Word + 0x0010f60c)
# 15 0x0212e504 in (Microsoft Word + 0x0010eaa4)
# 16 0x0212e2c8 in (Microsoft Word + 0x0010e868)
# 17 0x0105cab4 in (Microsoft_Office_2001Z + 0x00046514)
# 18 0x0059dec8 in (MCPZ.stb + 0x0002cf38)
# 19 0x0059de48 in (MCPZ.stb + 0x0002ceb8)
# 20 0x0059ddd8 in (MCPZ.stb + 0x0002ce48)
# 21 0x0059dc88 in (MCPZ.stb + 0x0002ccf8)
# 22 0x92882e4c in _DispatchEventToHandlers + 0x0000014C (HIToolbox +
0x00002e4c)
# 23 0x928830c0 in _SendEventToEventTargetInternal + 0x00000170 (HIToolbox
+ 0x000030c0)
# 24 0x9289552c in _SendEventToEventTarget + 0x00000024 (HIToolbox +
0x0001552c)
# 25 0x928aa648 in
__Z18SendHICommandEventmPK9HICommandmmhP20OpaqueEventTargetRefS3_PP14OpaqueE
ventRef + 0x0000016C (HIToolbox + 0x0002a648)
# 26 0x9294275c in _SendMenuItemSelectedEvent + 0x00000084 (HIToolbox +
0x000c275c)
# 27 0x92944338 in __Z19FinishMenuSelectionP8MenuDataP10MenuResultS2_mmm +
0x0000007C (HIToolbox + 0x000c4338)
# 28 0x9290e640 in __Z14MenuSelectCore5PointdmPP13OpaqueMenuRefPt +
0x00000160 (HIToolbox + 0x0008e640)
# 29 0x92934a4c in _MenuSelect + 0x0000005C (HIToolbox + 0x000b4a4c)
# 30 0x0059d070 in (MCPZ.stb + 0x0002c0e0)
# 31 0x92882e4c in _DispatchEventToHandlers + 0x0000014C (HIToolbox +
0x00002e4c)
# 32 0x928830c0 in _SendEventToEventTargetInternal + 0x00000170 (HIToolbox
+ 0x000030c0)
# 33 0x9289552c in _SendEventToEventTarget + 0x00000024 (HIToolbox +
0x0001552c)
# 34 0x92899600 in __Z16HandleMouseEventP14OpaqueEventRef + 0x00000180
(HIToolbox + 0x00019600)
# 35 0x92893acc in
__Z29ToolboxEventDispatcherHandlerP25OpaqueEventHandlerCallRefP14OpaqueEvent
RefPv + 0x000001E4 (HIToolbox + 0x00013acc)
# 36 0x92882f08 in _DispatchEventToHandlers + 0x00000208 (HIToolbox +
0x00002f08)
# 37 0x928830c0 in _SendEventToEventTargetInternal + 0x00000170 (HIToolbox
+ 0x000030c0)
# 38 0x9289552c in _SendEventToEventTarget + 0x00000024 (HIToolbox +
0x0001552c)
# 39 0x0059384c in (MCPZ.stb + 0x000228bc)
# 40 0x020f3a98 in (Microsoft Word + 0x000d4038)
# 41 0x020205f8 in (Microsoft Word + 0x00000b98)
# 42 0x01023460 in (Microsoft_Office_2001Z + 0x0000cec0)
# 43 0x02020074 in (Microsoft Word + 0x00000614)
# 44 0x02b06f4c in (Microsoft Word + 0x00ae74ec)

PPC Thread State:
srr0: 0x013e3328 srr1: 0x0000f030 vrsave: 0x00000000
xer: 0x00000002 lr: 0x011d33ac ctr: 0x013e3320 mq:0x00000000
r0: 0x000e9cb0 r1: 0xbfffd800 r2: 0x07f31000 r3:0x0000069b
r4: 0x01855747 r5: 0x00000016 r6: 0xbfffd855 r7:0x01855400
r8: 0x00000000 r9: 0x02b3c808 r10: 0x00000016 r11:0x000e9cb0
r12: 0x000002a8 r13: 0x0316e050 r14: 0x00000000 r15:0x07b8e880
r16: 0x00001ce1 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000000 r21: 0x07b8e880 r22: 0x00001ce1 r23:0x00001ce3
r24: 0x00000000 r25: 0x00000001 r26: 0x07b8e880 r27:0x00000000
r28: 0xbfffd8c0 r29: 0x00000000 r30: 0x07bb2c60 r31:0x0000069b


Thread 1:

# 1 0x90007878 in _mach_msg_trap + 0x00000008 (libSystem.B.dylib +
0x00007878)
# 2 0x900073f8 in _mach_msg + 0x00000038 (libSystem.B.dylib + 0x000073f8)
# 3 0xc0001b10 in ___ape_agent + 0x00000124 (ApplicationEnhancer +
0x00001b10)
# 4 0x9002492c in __pthread_body + 0x00000024 (libSystem.B.dylib +
0x0002492c)

PPC Thread State:
srr0: 0x90007878 srr1: 0x0000d030 vrsave: 0x00000000
xer: 0x00000000 lr: 0x900073f8 ctr: 0x90007870 mq:0x00000000
r0: 0xffffffe1 r1: 0xf0080da0 r2: 0x8fe507cc r3:0x002ee000
r4: 0x00000006 r5: 0x00000000 r6: 0x00001000 r7:0x00001d03
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r12: 0x90007870 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0xc00119f8 r18: 0xc00119f8 r19:0xc00119f8
r20: 0xc00119f8 r21: 0x00000040 r22: 0x00000038 r23:0xa0008158
r24: 0x002ee000 r25: 0x00001000 r26: 0x00001d03 r27:0x00000000
r28: 0x00000000 r29: 0x00000000 r30: 0x00000006 r31:0xc00019f8


Thread 2:

# 1 0x90007878 in _mach_msg_trap + 0x00000008 (libSystem.B.dylib +
0x00007878)
# 2 0x900073f8 in _mach_msg + 0x00000038 (libSystem.B.dylib + 0x000073f8)
# 3 0x007dc480 in _ah_serv_loop + 0x0000005C (Instant Hijack Server +
0x00003480)
# 4 0x9002492c in __pthread_body + 0x00000024 (libSystem.B.dylib +
0x0002492c)

PPC Thread State:
srr0: 0x90007878 srr1: 0x0000d030 vrsave: 0x00000000
xer: 0x00000000 lr: 0x900073f8 ctr: 0x90007870 mq:0x00000000
r0: 0xffffffe1 r1: 0xf0101cb0 r2: 0x00002207 r3:0xf0101de8
r4: 0x00000002 r5: 0x00000000 r6: 0x000000a4 r7:0x00002207
r8: 0x00000000 r9: 0x00000000 r10: 0x00000000 r11:0xa0004a78
r12: 0x90007870 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00000000
r24: 0xf0101de8 r25: 0x000000a4 r26: 0x00002207 r27:0x00000000
r28: 0x00000000 r29: 0x00000000 r30: 0x00000002 r31:0x007dc43c


Thread 3:

# 1 0x900127c8 in _clock_sleep_trap + 0x00000008 (libSystem.B.dylib +
0x000127c8)
# 2 0x9000d9b8 in _nanosleep + 0x00000078 (libSystem.B.dylib + 0x0000d9b8)
# 3 0x9002d9a8 in _sleep + 0x00000048 (libSystem.B.dylib + 0x0002d9a8)
# 4 0x0179b15c in _MerpUnregisterCFMFragment + 0x00000BAC (ShMem +
0x0006715c)
# 5 0x0179a628 in _MerpUnregisterCFMFragment + 0x00000078 (ShMem +
0x00066628)
# 6 0x0179a754 in _MerpUnregisterCFMFragment + 0x000001A4 (ShMem +
0x00066754)
# 7 0x0179b234 in _MerpUnregisterCFMFragment + 0x00000C84 (ShMem +
0x00067234)
# 8 0x9002492c in __pthread_body + 0x00000024 (libSystem.B.dylib +
0x0002492c)

PPC Thread State:
srr0: 0x900127c8 srr1: 0x0000d030 vrsave: 0x00000000
xer: 0x00000004 lr: 0x9000d9b8 ctr: 0x900127c0 mq:0x00000000
r0: 0xffffffc2 r1: 0xf0182af0 r2: 0xf0182ac4 r3:0x00000507
r4: 0x00000001 r5: 0x00000001 r6: 0x00000000 r7:0xf0182b30
r8: 0x00000000 r9: 0x000003e7 r10: 0x367420ba r11:0xa000470c
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Thread 4:

# 1 0x90007878 in _mach_msg_trap + 0x00000008 (libSystem.B.dylib +
0x00007878)
# 2 0x900073f8 in _mach_msg + 0x00000038 (libSystem.B.dylib + 0x000073f8)
# 3 0x901c2254 in ___CFRunLoopRun + 0x0000034C (CoreFoundation +
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# 4 0x901c69e0 in _CFRunLoopRunSpecific + 0x00000144 (CoreFoundation +
0x000069e0)
# 5 0x9022ffa8 in _CFRunLoopRun + 0x00000030 (CoreFoundation + 0x0006ffa8)
# 6 0x06c82ca4 in _MDHelperEntry + 0x0000008C (YSMDHelperCarbon +
0x00001ca4)
# 7 0x9002492c in __pthread_body + 0x00000024 (libSystem.B.dylib +
0x0002492c)

PPC Thread State:
srr0: 0x90007878 srr1: 0x0000d030 vrsave: 0x00000000
xer: 0x20000001 lr: 0x900073f8 ctr: 0x90007870 mq:0x00000000
r0: 0xffffffe1 r1: 0xf0203830 r2: 0x00005603 r3:0xf02038f0
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r8: 0x00000000 r9: 0x00000000 r10: 0x0000000b r11:0xa0004a78
r12: 0x90007870 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000001 r17: 0x00000000 r18: 0xa01c1f20 r19:0x00000000
r20: 0x00005903 r21: 0x00000000 r22: 0x07b8dac8 r23:0x028ed2df
r24: 0xf02038f0 r25: 0x00000450 r26: 0x00005603 r27:0x00000000
r28: 0x00000000 r29: 0x00000000 r30: 0x03000006 r31:0x901c1f20


Thread 5:

# 1 0x90043bcc in _accept + 0x0000000C (libSystem.B.dylib + 0x00043bcc)
# 2 0x01737934 in _FWaitForConnection + 0x00000030 (ShMem + 0x00003934)
# 3 0x00749970 in (MCPCoreZ + 0x00015310)
# 4 0x006aa384 in (MCPZ.stb + 0x001393f4)
# 5 0x006aa568 in (MCPZ.stb + 0x001395d8)
# 6 0x90345c44 in __MP_CFMTaskProc + 0x0000001C (CarbonCore + 0x00095c44)
# 7 0x902f6b8c in _PrivateMPEntryPoint + 0x00000048 (CarbonCore +
0x00046b8c)
# 8 0x9002492c in __pthread_body + 0x00000024 (libSystem.B.dylib +
0x0002492c)

PPC Thread State:
srr0: 0x90043bcc srr1: 0x0000d030 vrsave: 0x00000000
xer: 0x00000000 lr: 0x01737934 ctr: 0x90043bc0 mq:0x00000000
r0: 0x0000001e r1: 0xf0284a20 r2: 0x00000000 r3:0x00000016
r4: 0xf0284a68 r5: 0xf0284a60 r6: 0xf0284d40 r7:0x00000004
r8: 0x00000000 r9: 0x00000000 r10: 0x00000000 r11:0x017a5110
r12: 0x90043bc0 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27:0x00000000
r28: 0x00000000 r29: 0x07b91040 r30: 0xf0284b28 r31:0xf0284b28


Thread 6:

# 1 0x90018e38 in _semaphore_timedwait_signal_trap + 0x00000008
(libSystem.B.dylib + 0x00018e38)
# 2 0x9000e9d4 in __pthread_cond_wait + 0x00000268 (libSystem.B.dylib +
0x0000e9d4)
# 3 0x90345158 in _MPWaitOnSemaphore + 0x000000B4 (CarbonCore +
0x00095158)
# 4 0x006aaad4 in (MCPZ.stb + 0x00139b44)
# 5 0x90345c44 in __MP_CFMTaskProc + 0x0000001C (CarbonCore + 0x00095c44)
# 6 0x902f6b8c in _PrivateMPEntryPoint + 0x00000048 (CarbonCore +
0x00046b8c)
# 7 0x9002492c in __pthread_body + 0x00000024 (libSystem.B.dylib +
0x0002492c)

PPC Thread State:
srr0: 0x90018e38 srr1: 0x0000f030 vrsave: 0x00000000
xer: 0x00000004 lr: 0x9000e9d4 ctr: 0x90018e30 mq:0x00000000
r0: 0xffffffd9 r1: 0xf0386cc0 r2: 0x07b96ed0 r3:0x00005d03
r4: 0x00005e03 r5: 0x0000003c r6: 0x00000000 r7:0xf0386c60
r8: 0x00000010 r9: 0x00000002 r10: 0xa000b510 r11:0xa0004bf4
r12: 0x90018e30 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00000000
r24: 0x00000000 r25: 0x00000001 r26: 0x9fffe794 r27:0xa02b0918
r28: 0x0032e658 r29: 0xa00016b4 r30: 0xa00016b4 r31:0x9000e794


Thread 7:

# 1 0x8fe267e8 in _mach_msg_trap + 0x00000008 (dyld + 0x000267e8)
# 2 0x8fe31ff4 in _mach_msg + 0x00000038 (dyld + 0x00031ff4)
# 3 0x8fe162c8 in _server_loop + 0x00000088 (dyld + 0x000162c8)
# 4 0x8fe160f8 in _start_debug_thread + 0x00000144 (dyld + 0x000160f8)

PPC Thread State:
srr0: 0x8fe267e8 srr1: 0x0000d030 vrsave: 0x00000000
xer: 0x20000000 lr: 0x8fe31ff4 ctr: 0x8fe1a72c mq:0x00000000
r0: 0xffffffe1 r1: 0x06343cf0 r2: 0x00000000 r3:0x06343d90
r4: 0x00000002 r5: 0x00000000 r6: 0x00000040 r7:0x000075e7
r8: 0x00000000 r9: 0x00000000 r10: 0x00000000 r11:0x77fcd400
r12: 0x8fe1a72c r13: 0x00000000 r14: 0x8fe53254 r15:0x8fe507a0
r16: 0x8fe507d0 r17: 0x8fe5079c r18: 0x8fe507a0 r19:0x06343dd0
r20: 0x8fe507cc r21: 0x8fe5079c r22: 0x8fe507cc r23:0x8fe53254
r24: 0x06343d90 r25: 0x00000040 r26: 0x000075e7 r27:0x00000000
r28: 0x00000000 r29: 0x00000000 r30: 0x00000002 r31:0x8fe16254


Loaded modules:

0: Microsoft Word (11.3.4.070131 Reg=English Loc=0x0409):
/Applications/Microsoft Office 2004/Microsoft Word
1: MicrosoftLSLibZ (11.3.4.070125 Reg=English Loc=0x0000):
/Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
2: PowerPlantZ (11.3.4.070125 Reg=English Loc=0x0000):
/Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
3: MCP RuntimeZ.DLL (11.3.4.070125 Reg=English Loc=0x0000):
/Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
4: MCPZ.stb (11.3.4.070125 Reg=English Loc=0x0000): /Applications/Microsoft
Office 2004/Office/Microsoft Component Plugin
5: MCPCoreZ (11.3.4.070125 Reg=English Loc=0x0000): /Applications/Microsoft
Office 2004/Office/Microsoft Component Plugin
6: Instant Hijack Server (1.4.0 Reg=English Loc=0x0000):
/Library/Application Enhancers/Instant Hijack
Server.ape/Contents/MacOS/Instant Hijack Server
7: Microsoft_Office_2001Z (11.3.0.060914 Reg=English Loc=0x0409):
/Applications/Microsoft Office 2004/Office/Microsoft Office
8: Microsoft_DrawingUI_2001Z (11.3.0.060914 Reg=English Loc=0x0409):
/Applications/Microsoft Office 2004/Office/Microsoft Office
9: Microsoft_Drawing_2001Z (11.3.0.060914 Reg=English Loc=0x0409):
/Applications/Microsoft Office 2004/Office/Microsoft Office
10: BLIP_LibrariesZ (11.3.0.060914 Reg=English Loc=0x0409):
/Applications/Microsoft Office 2004/Office/Microsoft Office
11: Web_Client_2001Z (11.3.0.060914 Reg=English Loc=0x0409):
/Applications/Microsoft Office 2004/Office/Microsoft Office
12: StdUrlMonikerZ (11.3.0.060914 Reg=English Loc=0x0409):
/Applications/Microsoft Office 2004/Office/Microsoft Office
13: ShMem (11.2.4.060425 Reg=English Loc=0x0000): /Applications/Microsoft
Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem
14: Microsoft Word (11.3.4.070131 Reg=English Loc=0x0409):
/Applications/Microsoft Office 2004/Microsoft Word
15: Digital Hub Scripting (1.0 Reg=English Loc=0x0000):
/System/Library/ScriptingAdditions/Digital Hub
Scripting.osax/Contents/MacOS/Digital Hub Scripting
16: YouHelper (1.0.1 Reg=English Loc=0x0000):
/Users/michelleyork/Library/ScriptingAdditions/YouHelper.osax/Contents/MacOS
/YouHelper
17: Microsoft OLE X (11.3.3.061213 Reg=English Loc=0x0000):
/Applications/Microsoft Office 2004/Office/Microsoft OLE
18: English Spelling (11.00.00.000 Reg=(null) Loc=0x0000):
/Applications/Microsoft Office 2004/Shared Applications/Proofing
Tools/English Spelling
19: YSMDHelperCarbon (1.0 Reg=English Loc=0x0000): /Applications/ Downloaded
Applications/You Control Desktops/You Control
Desktops.app/Contents/PlugIns/MultiDesktopModule.plugin/Contents/PlugIns/YSM
DHelperCarbon.bundle/Contents/MacOS/YSMDHelperCarbon
20: DivX 6 Decoder (6.0.5 Reg=English Loc=0x0000): /Library/QuickTime/DivX 6
Decoder.component/Contents/MacOS/DivX 6 Decoder
21: StandardAdditions:
/System/Library/ScriptingAdditions/StandardAdditions.osax/Contents/MacOS/Sta
ndardAdditions
22: Flip4Mac WMV Import (2.1.0.33 Reg=English Loc=0x0000):
/Library/QuickTime/Flip4Mac WMV Import.component/Contents/MacOS/Flip4Mac WMV
Import
23: 24U Appearance OSAX (2.1.1 Reg=English Loc=0x0000):
/Users/michelleyork/Library/ScriptingAdditions/24U Appearance
OSAX.osax/Contents/MacOS/24U Appearance OSAX
24: Microsoft Framework DB (11.3.3.061213 Reg=English Loc=0x0409):
/Applications/Microsoft Office 2004/Office/Microsoft Framework
25: WordPDE (11.0.0.040322 Reg=English Loc=0x0000): /Applications/Microsoft
Office 2004/Office/WordPDE.plugin/Contents/MacOS/WordPDE
26: Converter (3.0 Reg=English Loc=0x0000):
/System/Library/Printers/CVs/Converter.plugin/Contents/MacOS/Converter
27: libmx.A.dylib: /usr/lib/libmx.A.dylib
28: vecLib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib
..framework/Versions/A/vecLib
29: QuickTimeFireWireDV (7.1.6 Reg=en_US Loc=0x0000):
/System/Library/QuickTime/QuickTimeFirewireDV.component/Contents/MacOS/Quick
TimeFireWireDV
30: libCFilter.A.dylib:
/System/Library//Frameworks/ApplicationServices.framework/Versions/A/Framewo
rks/CoreGraphics.framework/Resources/libCFilter.A.dylib
31: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
32: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
33: libgcc_s.1.dylib: /usr/lib/libgcc_s.1.dylib
34: libz.1.1.3.dylib: /usr/lib/libz.1.1.3.dylib
35: AppleShareClientCore:
/System/Library/Frameworks/AppleShareClientCore.framework/Versions/A/AppleSh
areClientCore
36: libLW8Utils.dylib: /System/Library/Printers/Libraries/libLW8Utils.dylib
37: vImage:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage
..framework/Versions/A/vImage
38: libConverter.dylib:
/System/Library/Printers/Libraries/libConverter.dylib
39: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
40: AppleShareClient:
/System/Library/Frameworks/AppleShareClient.framework/Versions/A/AppleShareC
lient
41: DVComponentGlue:
/System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentG
lue
42: libLW8Converter.dylib:
/System/Library/Printers/Libraries/libLW8Converter.dylib
43: Accelerate:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
44: dyld: /usr/lib/dyld
45: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
46: CoreFoundation:
/System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundatio
n
47: CarbonCore:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Carb
onCore.framework/Versions/A/CarbonCore
48: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
49: OSServices:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSSe
rvices.framework/Versions/A/OSServices
50: libPSRIP.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/CoreGraphics.framework/Versions/A/Resources/libPSRIP.A.dylib
51: CommonPanels:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPane
ls.framework/Versions/A/CommonPanels
52: ApplicationServices:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Applicat
ionServices
53: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
54: DesktopServicesPriv:
/System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/D
esktopServicesPriv
55: SecurityHI:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI
..framework/Versions/A/SecurityHI
56: Foundation:
/System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
57: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
58: libGL.dylib:
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
59: libGLU.dylib:
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dyli
b
60: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
61: SystemConfiguration:
/System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemCo
nfiguration
62: SpeechRecognition:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechReco
gnition.framework/Versions/A/SpeechRecognition
63: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
64: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
65: WebServicesCore:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebS
ervicesCore.framework/Versions/A/WebServicesCore
66: Help:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.frame
work/Versions/A/Help
67: libRIP.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
68: QuickTimeH264.altivec (7.1.6 Reg=en_US Loc=0x0000):
/System/Library/QuickTime/QuickTimeH264.component/Contents/Resources/QuickTi
meH264.altivec
69: ColorSync:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/ColorSync.framework/Versions/A/ColorSync
70: LangAnalysis:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/LangAnalysis.framework/Versions/A/LangAnalysis
71: QD:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/QD.framework/Versions/A/QD
72: PrintCore:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/PrintCore.framework/Versions/A/PrintCore
73: OpenScripting:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScript
ing.framework/Versions/A/OpenScripting
74: Print:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.fram
ework/Versions/A/Print
75: ImageCapture:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCaptu
re.framework/Versions/A/ImageCapture
76: libPDFRIP.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/CoreGraphics.framework/Versions/A/Resources/libPDFRIP.A.dylib
77: NavigationServices:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Navigation
Services.framework/Versions/A/NavigationServices
78: DiskArbitration:
/System/Library/PrivateFrameworks/DiskArbitration.framework/Versions/A/DiskA
rbitration
79: libCGATS.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
80: libCSync.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
81: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
82: CoreServices:
/System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
83: AudioUnit:
/System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
84: URLMount:
/System/Library/PrivateFrameworks/URLMount.framework/Versions/A/URLMount
85: QuickTimeH264 (7.1.6 Reg=en_US Loc=0x0000):
/System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH2
64
86: CarbonSound:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSoun
d.framework/Versions/A/CarbonSound
87: FindByContent:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/FindByContent.framework/Versions/A/FindByContent
88: LaunchServices:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/LaunchServices.framework/Versions/A/LaunchServices
89: Security:
/System/Library/Frameworks/Security.framework/Versions/A/Security
90: Bom: /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
91: CFNetwork:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNe
twork.framework/Versions/A/CFNetwork
92: HIToolbox:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.
framework/Versions/A/HIToolbox
93: HIServices:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/HIServices.framework/Versions/A/HIServices
94: AppKit: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
95: AudioToolbox:
/System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
96: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
97: AppleTalk:
/System/Library/Frameworks/AppleTalk.framework/Versions/A/AppleTalk
98: libcups.2.dylib: /usr/lib/libcups.2.dylib
99: SpeechSynthesis:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
100: QuickTimeMPEG4 (7.1.6 Reg=en_US Loc=0x0000):
/System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeM
PEG4
101: QuickTimeComponents (7.1.6 Reg=en_US Loc=0x0000):
/System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/Quick
TimeComponents
102: Ink:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framew
ork/Versions/A/Ink
103: CoreAudio:
/System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
104: QuickTime:
/System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
105: libBLAS.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib
..framework/Versions/A/libBLAS.dylib
106: libLAPACK.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib
..framework/Versions/A/libLAPACK.dylib
107: SearchKit:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Sear
chKit.framework/Versions/A/SearchKit
108: libvMisc.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib
..framework/Versions/A/libvMisc.dylib
109: CoreGraphics:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/CoreGraphics.framework/Versions/A/CoreGraphics
110: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
111: HTMLRendering:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRender
ing.framework/Versions/A/HTMLRendering
112: libssl.0.9.7.dylib: /usr/lib/libssl.0.9.7.dylib
113: ATS:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/ATS.framework/Versions/A/ATS
114: AE:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/AE.framework/Versions/A/AE
115: libiconv.2.dylib: /usr/lib/libiconv.2.dylib
116: vecLib: /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
117: QuartzCore:
/System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
118: libbsm.dylib: /usr/lib/libbsm.dylib
119: libz.1.dylib: /usr/lib/libz.1.dylib
120: libvDSP.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib
..framework/Versions/A/libvDSP.dylib
121: Kerberos:
/System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
122: ApplicationEnhancer:
/Library/Frameworks/ApplicationEnhancer.framework/Versions/A/ApplicationEnha
ncer

Operating System Information
Operating System: Mac OS X 10.3.9 (Build 7W98)
CPU: G4 (7450), Number: 1, Speed: 1333 MHz
gestaltPhysicalRAMSize err = 0, result = 1280 MB
gestaltSystemVersion err = 0, result = 0x1039
Screen: 1024 x 768, depth = 32, ltbr = 0, 0, 768, 1024

Microsoft Application Information:
Error Reporting UUID: F4FF1667-C1DF-11D8-8ACF-000D93B0F232
Time from launch: 0 hours, 6 minutes, 31 seconds
Total errors on this client: 80

 

[Michelle]

Trying to open the document and "save as" with new name causes the crash
also. It will open, just wouldn't allow the "save as". I suppose that I
could open, select all, and copy/paste into a new document. But that's a
little scary given all of the formatting that's in the document. Would that
really catch everything?

 

[Daiya Mitchell]

Glad you sorted it, and recording in the archives will probably help
someone in the future.

Just by the way--there should not be any "blank lines" in Word, as they
are really empty paragraphs, and as you saw, empty paragraphs throw
everything off. Better to delete all the empty paragraphs and instead
modify the Heading styles to include Space After or Space Before for the
preferred look.

Daiya

 

[Michelle]

Any ideas on what I can try? Unlike Richard in his post, I have NOT applied
any updates to MS Office or to my system. I believe that I ran repair
permissions before I restarted the computer to try "print>save as PDF" for
the 2nd time.

 

[Michelle]

Okay, here's what I did to try to get around the problem--although still
haven't "fixed" the original crash problem.

I did go ahead and copy/paste everything from the original document into a
new document with the same margin/page formats. This new document WILL let
me Print>Save as PDF.

At first glance, it appears that everything copied/pasted okay, but with 113
pages to search through, I haven't looked at everything in detail. Are
there any kinds of things that I should look for that may not have
successfully pasted? Are there any types of formatting that won't make it
through a copy/paste?

 

[Elliott Roper]

Okay, here's what I did to try to get around the problem--although still
haven't "fixed" the original crash problem.

I did go ahead and copy/paste everything from the original document into a
new document with the same margin/page formats. This new document WILL let
me Print>Save as PDF.

At first glance, it appears that everything copied/pasted okay, but with 113
pages to search through, I haven't looked at everything in detail. Are
there any kinds of things that I should look for that may not have
successfully pasted? Are there any types of formatting that won't make it
through a copy/paste?

You should be OK. Copying all but the very last paragraph mark into a
new document is a time honoured trick for eliminating some forms of
corruption from a misbehaving document.

Depending on how broken the original is, you might try 'compare
documents' from Tools » Track Changes. You get all the differences
between the two highlighted according to your track changes prefs.
Work on a copy of your new good one.

The trick works because each paragraph mark hides formatting and other
data for its paragraph. The last one collects all kinds of nastiness
that won't fit in the others, as well as stuff that applies to the
whole document. Somehow that mess is more likely to get corrupted than
the rest of the document. Losing it is like giving it a fresh start.

 

[Michelle]

I didn't know about that last paragraph mark information. I just selected
all and copied/pasted. It must have worked at least semi-okay, because it
did allow me to print>save as PDF--unlike the original one did.

I've sent a copy of the 2nd version (pasted version) of the document to it's
rightful owner. She's supposed to look over the document to see if anything
looks like it was messed up or altered. If it looks good to her, we'll
probably leave it as is. If she notices something, I can always try the
"compare documents" idea.

Thank you for the information about excluding the last paragraph mark--that
may come in handy in the future.