Email with Word as editor?
Start by turning off your AV software's office plug. Checking of Word/Office
documents can usually be deselected in the AV program e.g. in Norton AV by
turning off its Office Plug-in.
With some versions of the Norton product it may be necessary to unregister
the calling DLL by running the following command line from Windows > Start >
Run
regsvr32 /u "c:\program files\norton antivirus\officeav.dll"
or
regsvr32 /u "c:\program files\norton systemworks\norton
antivirus\officeav.dll"
Other AV apps eg the popular free ediition of Grisoft's AVG antivirus
software, require similar treatment.
In this instance:
regsvr32 /u "C:\Program Files\AVG\AVG8\avgoff2k.dll"
If that doesn't fix it - see
http://www.gmayor.com/what_to_do_when_word_crashes.htm then
http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm. with
particular attention to the normal template and add-ins.
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Graham Mayor - Word MVP
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