Usubg a TAPI Interface to open an Outlook Contact

[Rob B]

Hi all

I'm look to use a TAPI interface to pop open an Outlook Contact once a call
is received. If anyone can point me in the right direction for code etc it
would be much appreciated.

Win XP prof
Outlook 2003

Thanks
Rob

 

[Sue Mosher [MVP-Outlook]]

The Outlook automation portion of the project would involve taking the phone
number from whatever TAPI component you're using. You'd then use that number
to search the user's Contacts folder for a matching contact. The method in
the Outlook object model for that is MAPIFolder.Items.Find

 

[Nick]

Does this mean that a "screen-pop" would work out of the box with a PBX
vendors TAPI and TSP driver, if they provide the information in their TAPI
application?
Or does it require some type of programming in Outlook?