v.X Excel, PowerPoint & Entourage Disappeared

[larry.smith001]

After doing the MS Office 10.1.7 update, Word works fine, but Excel,
PowerPoint and Entourage have disappeared from Finder. Suggestions?

Using OS X 10.4.7, and yes, I did follow the Read Me instructions.

Thanks.

 

[CyberTaz]

Hi Larry-

I know it isn't much consolation, but this is the only such report that's
come across the board Although similar situation involving Office 2004

Can you think of anything that may have occurred during the installation of
the update that may have cause the hiccup? Were any other programs/processes
running at the time? Any details would be much appreciated.

Without knowing the cause the best suggestion I have is to reinstall from
your source CD, then attempt the update again - Just be sure to use the
Remove Office utility as per the information here:

http://word.mvps.org/macwordnew/removereinstallcontent.htm

including emptying the Trash & use of Repair Disk Permissions. Otherwise the
reinstallation will very likely not be successful.

Please reply to this thread with your results.

 

[larry.smith001]

We'll never know. I decided to remove Office v.X and install that copy
of Office 2004 that had been sitting on the shelf. All is well.
Thanks for your advice.