Validation Problem

[Frank]

I have been using Office 2002 for about 2 years and have had no problems with
updates and validation until I had a recent problem and tried "repairing" as
directed when inserting the Disk. While doing so it requested I install
FrontPage (which I did NOT have installed at the time). After a successful
reinstall I tried downloading the patch for the calendar and was asked to
"validate" office, which now fails.

How can I get Microsoft to once again recognize I have a legal copy of
Office so I may continue to receive updates? I would hope to NOT have to
uninstall Office for fear of loosing very important data or not being able to
use Office at all because of a possible corruption problem. Office works just
fine at the moment except for the missing holidays for future years.
Thanks.

 

[LoneStar]

I have been using Office 2002 for about 2 years and have had no problems
with
updates and validation until I had a recent problem and tried "repairing"
as
directed when inserting the Disk. While doing so it requested I install
FrontPage (which I did NOT have installed at the time). After a successful
reinstall I tried downloading the patch for the calendar and was asked to
"validate" office, which now fails.

How can I get Microsoft to once again recognize I have a legal copy of
Office so I may continue to receive updates? I would hope to NOT have to
uninstall Office for fear of loosing very important data or not being able
to
use Office at all because of a possible corruption problem. Office works
just
fine at the moment except for the missing holidays for future years.
Thanks.

Frank, though I'm not sure, isn't there a Microsoft (1-800....) phone number
listed near your activation notice? If so, just call and explain. When I
activated my Office 2003 it was there, somewhere. In any case, you can
probably Google the MS validation number and get it.

EW

 

[Frank]

Thanks for the reply EW. No, I didn't see a phone number but did try emailing
MS to explaine what happened. Hope they provide a solution.
Thanks again,

 

[CurtB]

You may reactivate by contacting the Microsoft Activation Center. The Office
Activation Center can be reached at (888) 652-2342 from 8:00 AM to 10:00 PM
Pacific Time. The activation process is free of charge.