M
mansart
I have Outlook 2003 running on WinXP home with two "user accounts". I
recently allowed an Office 2003 update to run and since then I have
encountered the following problems in Outlook:
On one XP User Account:
1) All mail is now displayed in plain text and I have to click and choose
"Display as HTML" on each message in order to view it properly. [Note: "Read
all standard mail in plain text" was not and is not check and checking or
unchecking it has no effect.]
2) Links (though still displayed as links) no longer work in any emails.
[Note: "Don't turn on links in messages that might connect to unsafe or
fraudulent sites" was checked after the update, but unchecking it has no
effect.]
Meanwhile, on the other XP User Account:
1) The junk mail filter has stopped working competely. [Note: The filter was
and is set at "Safe Lists Only", but all mail is now going to the inbox and
changing the filter level has no effect.]
None of these problems existed before the update. Any suggestions on how to
fix these problems would be appreciated. By the way, I don't know if has
anything to do with it, but when I initially installed Outlook I changed the
default location of the .pst files to an alternate drive. Also, I have tried
using Outlook's "Detect and Repair" feature, but that did not solve any of
the problems.
recently allowed an Office 2003 update to run and since then I have
encountered the following problems in Outlook:
On one XP User Account:
1) All mail is now displayed in plain text and I have to click and choose
"Display as HTML" on each message in order to view it properly. [Note: "Read
all standard mail in plain text" was not and is not check and checking or
unchecking it has no effect.]
2) Links (though still displayed as links) no longer work in any emails.
[Note: "Don't turn on links in messages that might connect to unsafe or
fraudulent sites" was checked after the update, but unchecking it has no
effect.]
Meanwhile, on the other XP User Account:
1) The junk mail filter has stopped working competely. [Note: The filter was
and is set at "Safe Lists Only", but all mail is now going to the inbox and
changing the filter level has no effect.]
None of these problems existed before the update. Any suggestions on how to
fix these problems would be appreciated. By the way, I don't know if has
anything to do with it, but when I initially installed Outlook I changed the
default location of the .pst files to an alternate drive. Also, I have tried
using Outlook's "Detect and Repair" feature, but that did not solve any of
the problems.