various questions...Entourage, Word, Office

G

Gary Stein

Hi
Because this covers different ³office² issues, I have cross posted
this.

1) I am not able to print a ³word² document. The printer spits out a blank
!
It is a multi-colored doc from the Word templates (press
release,dots).
This is VERY important !

2) how can I change the Entourage main page from ³Main Identity² to Gary.

3) I try to answer/help others in newsgroups, is that OK, or would you
rather I don¹t. I put ³not a MVP² with all replies.

4) In applications; Microsoft Office 2004; office folder, there are
numerous sub folders
³other languages², such as Japanese, French, etc.
I have no use for these, may I remove them ?

5) is there a way to turn mail sounds off. I¹m using iTunes while I work.

6) how can I save some posts from newsgroups for future reference ?
I¹ve created a ³misc.² folder, and drag the posts there, how long
will they stay ?

7) is it possible to rearrange the mail folders into a ³personal² order ?

8) Can we customize the toolbar yet ?



iBook G4...1GHz
ram: 512
drive has 19 gb available
Mac OS: 10.4.5
Office: 11.2.3
OnyX: 1.6.7 used daily
 
C

Clive Huggan

Hello Gary,

³I try to answer/help others in newsgroups, is that OK?² ­ it sure is;
there is no monopoly of MVPs here, and in fact a number of our longstanding
volunteers, for various reasons, are not MVPs. And I personally wouldn¹t
recommend putting ³not an MVP²; it¹s just not necessary. But thank you for
your consideration in asking.

My recommendation would be for you to split your questions into one per
post, because once people start answering various bits ­ especially when you
and they follow up ­ it will become somewhat shambolic! Give your questions
a convenient title in each case ­ not too general ­ because some
participants here answer specific types of question. Some might be better
posted at the microsoft.public.mac.office newsgroup, or
microsoft.public.mac.office.entourage since they aren¹t confined to Word.

Useful tips on posting here are at these sites:

http://word.mvps.org/FindHelp/Posting.htm

é If you are using Safari, you will have to click on the circular arrow
(³reload the current page²) button a couple of times.

http://word.mvps.org/Mac/AccessNewsgroups.html


If you agree to my suggestion, I suggest you reply to this post with ³Please
don¹t reply to this post; see posts under various headings² or something
like that.

Of course, you can disagree :)

I¹d comment on question 1, only there isn¹t enough information yet. For
example, does this apply only to one document? Did you create it? Could you
please describe any special features of the document such as text boxes?
Please describe it as fully as you can. If you agree to my suggestion of
splitting the post as above, you could add that coverage to the question in
the new post.

And a context for question 8 would help.

Cheers,

Clive Huggan
Canberra, Australia
(My time zone is 5-11 hours different from the US and Europe, so my
follow-on responses to those regions can be delayed)
============================================================

* A SUGGESTION -- WAIT FOR CONSIDERED ADVICE: If you post a question, keep
re-visiting the newsgroup for several days after the first response comes
in. Sometimes it takes a few responses before the best or complete solution
is proposed; sometimes you'll be asked for further information so that a
better answer can be provided. Good tips about getting the best out of
posting are at http://word.mvps.org/FindHelp/Posting.htm (if you use Safari
you may see a blank page and have to hit the circular arrow icon -- "Reload
the current page" -- a few times) and
http://word.mvps.org/Mac/AccessNewsgroups.html

* AVOID SPAM: To avoid spam directed at contributors of newsgroups, you can
set up a "send-only" dummy e-mail account. Full guidelines are at
http://www.entourage.mvps.org/tips/tip019.html

============================================================
 
C

Clive Huggan

Sorry, I have just spotted that you cross-posted to more than just the Word
newsgroup, Gary. Cross-posting isn¹t a good idea; far better to confine one
problem to one question in one [specialized] newsgroup.

Cheers,

Clive Huggan
=============
 
M

Michel Bintener

Hi Gary,

see inline for answers.

Hi
Because this covers different ³office² issues, I have cross posted this.

1) I am not able to print a ³word² document. The printer spits out a blank !
It is a multi-colored doc from the Word templates (press release,dots).
This is VERY important !

As Clive suggested, create a single post for that problem and post it in the
Word newsgroup. However, here are a couple of thoughts: can you print in
colour in other applications? What happens when you print in black & white
(File>Print, dropdown menu: Color Sync, Quartz Filter: Black & White)?
That's just to make sure there's nothing wrong with the document itself.
Also, what happens when you save as PDF?
2) how can I change the Entourage main page from ³Main Identity² to Gary.

Go to Entourage>Switch Identity, select the Main Identity in that list and
click on the Rename button.
3) I try to answer/help others in newsgroups, is that OK, or would you
rather I don¹t. I put ³not a MVP² with all replies.

See Clive's answer.
4) In applications; Microsoft Office 2004; office folder, there are numerous
sub folders
³other languages², such as Japanese, French, etc.
I have no use for these, may I remove them ?

You *should* be able to do that, just make sure to quit all Office
applications beforehand. I'm not a big fan of partially deleting components
of a program, so I'd recommend doing this only if you really don't want to
have them.
5) is there a way to turn mail sounds off. I¹m using iTunes while I work.

Entourage>Preferences, Notifications. Uncheck the "New Mail Sound" box.
6) how can I save some posts from newsgroups for future reference ?
I¹ve created a ³misc.² folder, and drag the posts there, how long
will they stay ?

Since that "misc" folder is on your computer, it will stay there for as long
as you want it to.
7) is it possible to rearrange the mail folders into a ³personal² order ?

No; however, you can create subfolders, which are arranged alphabetically.
You could for instance drag your "misc" folder into your Inbox folder, and
it will then appear below the Inbox. It's not the same as a personal order,
but it gives you at least some influence on the order in which folders
appear in the folders list.
8) Can we customize the toolbar yet ?

Sorry, no. I assume you mean Entourage; see the potential dangers of asking
too many non-related questions in a single post? ;-)
iBook G4...1GHz
ram: 512
drive has 19 gb available
Mac OS: 10.4.5
Office: 11.2.3
OnyX: 1.6.7 used daily

Well done. A lot of people do not include details like this, which makes it
sometimes very hard for us to give them a correct answer. A small suggestion
for future references: should you ever have any questions about email
accounts, also indicate whether you're using POP or IMAP access.

Anyway, I hope this was helpful.

Michel
 
J

John McGhie [MVP - Word and Word Macintosh]

Thanks Michel and Clive :)

Leaves me only one to do :) For "Printing"

Start by doing all of this:
http://word.mvps.org/Mac/CantPrint.html

I suggest that it is "likely" that your printer driver has got itself intoa
state where Word can't talk to it properly, and that your solution will be
to remove and re-install your printer while Word is closed.

I'd do it in this sequence:

1) remove the printer
2) reboot the computer
3) Reinstall the printer
4) Restart Word.

Various problems are likely if you try to do this without rebooting, or with
Word running.

Cheers


Hi Gary,

see inline for answers.



As Clive suggested, create a single post for that problem and post it in the
Word newsgroup. However, here are a couple of thoughts: can you print in
colour in other applications? What happens when you print in black & white
(File>Print, dropdown menu: Color Sync, Quartz Filter: Black & White)?
That's just to make sure there's nothing wrong with the document itself.
Also, what happens when you save as PDF?


Go to Entourage>Switch Identity, select the Main Identity in that list and
click on the Rename button.


See Clive's answer.


You *should* be able to do that, just make sure to quit all Office
applications beforehand. I'm not a big fan of partially deleting components
of a program, so I'd recommend doing this only if you really don't want to
have them.


Entourage>Preferences, Notifications. Uncheck the "New Mail Sound" box.


Since that "misc" folder is on your computer, it will stay there for as long
as you want it to.


No; however, you can create subfolders, which are arranged alphabetically.
You could for instance drag your "misc" folder into your Inbox folder, and
it will then appear below the Inbox. It's not the same as a personal order,
but it gives you at least some influence on the order in which folders
appear in the folders list.


Sorry, no. I assume you mean Entourage; see the potential dangers of asking
too many non-related questions in a single post? ;-)


Well done. A lot of people do not include details like this, which makes it
sometimes very hard for us to give them a correct answer. A small suggestion
for future references: should you ever have any questions about email
accounts, also indicate whether you're using POP or IMAP access.

Anyway, I hope this was helpful.

Michel

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer
Sydney, Australia +61 (0) 4 1209 1410
 
G

Gary Stein

My THANKs to John McGhie, Michel Bintener, Diane Ross, Mickey Stevens and
Clive Huggan
for answering my ³various questions². I appreciate your time and
dedication.

Gary
 
G

Gary Stein

John,
I uninstalled the HP software, ran TechTool Pro, ran OnyX.
Downloaded HP software, installed, ran TechTool Pro and OnyX.

In preview screen shows as a blank doc.

Followed Michel's advice, and again doc showed as a blank.

I am researching the page you directed me to.


Gary
 
J

John McGhie [MVP - Word and Word Macintosh]

Hi Gary:

These problems can be very difficult to solve.

I am sure you know that it is utterly critical to perform the WHOLE of each
process in the SEQUENCE in which it is described.

I'm simply repeating it here for others who may come in without realizing
this.

Cheers


John,
I uninstalled the HP software, ran TechTool Pro, ran OnyX.
Downloaded HP software, installed, ran TechTool Pro and OnyX.

In preview screen shows as a blank doc.

Followed Michel's advice, and again doc showed as a blank.

I am researching the page you directed me to.


Gary


--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer
Sydney, Australia +61 (0) 4 1209 1410
 
A

Amanda

I'm having a similar problem with Word and Excel. Some documents simply print
blank pages and print preview shows a blank page, while others print just
fine.
I have a lot of documents on my computers and I'm not entirely sure where
all of them were created, but usually a document created on my Macs fails to
print. I can, however, send the document over to a windows machine and it
will print.

I'm running Office X for Mac on a B&W G3 and iBook G3/500, both under OSX
10.4.5.
Any suggestions would be appreciated!

Amanda
 
G

Gary Stein

Amanda,
And you work for Microsoft ?
Well, my issue was solved by going to preferences, then print, and under
"include with document, check "drawing objects".

Hope this helps !

Gary
 
P

Paul Berkowitz

Amanda doesn't work for Microsoft. Anyone who posts to this newsgroup from
Microsoft's own Communities websites
(http://www.microsoft.com/communities/newsgroups/) - not Google nor a
newsreader - appears with a (spoof) email address @discussions.microsoft.com

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.
 
K

klawtski

Hi All,

I cracked it for folders within an account, and all you need to do is name
the folders as you wish, but place a two digit number in front of the folder
name, such as "00 Registrations" or "04 Cancellations". This makes the
auto-alpha sort work the way you want with folders having names that mean
something.

I want to go one further, can I sort, somehow my ACCOUNTS? How are they
sorted? There seems to be no rhyme or reason for the ordering that I can
fathom, and I ahve tried the naming trick ;)

Any suggestions?

Klawtski
 

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