VBA stops save or save-as from working

J

Jeff

I know little about VBA, but this is a hard question. I don't know where to
look next when looking at this.

I have a startup.dot that presents a menu for the user. They select an item
from the menu and it starts another .dot file that eventually creates a
document. The user can update the document and save, with no problem. Then,
the user closes word and re-opens the document they just saved. Now, they
cannot save -- nothing happens. They cannot save-as -- the dialog never
appears. When they close, it prompts them to save changes, but it doesn't
save changes no matter what they click.

Here's more random information:
Office 2003 (and earlier) macros
Using Office 2007 SP 1 now
The folder with the .dot files is a trusted location
All macros unsigned
Users have read access, not write
Nowhere in the macros does it actually prevent saving
Startup.dot is a reference in the secondary macro files -- clicking on that
project in the re-opened file gives "Project is unviewable"
The workaround consists of Copy and Paste into a new document

Surprise, surprise, it doesn't happen on every PC.
 

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