Vcard information lost in transit

[Melissa]

For Office 2003:

When sending a vcard (forward as vcard), information on the vcard is lost in
transit to the recipient. Specifically, the category assigned to the vcard.
Sometimes, however, it comes through as the category for the mail message
instead. Also, information that was inputted into a toggle choice (business,
home, etc) is lost. I am not using the "notes" section, the common place to
have this problem (or so I have read).

I posted this problem before and that post was ironically lost. I am hoping
someone can help or at least relate to this problem.

 

[Debra]

This just happened to me, as well! I forwarded a vCard from Contacts that
had 4 different phone numbers (Business, Assistant, Business Fax, Other Fax),
and when it arrived it only had 2 phone numbers (Business, Business Fax).

Did you ever find a way to fix this problem?

 

[Sue Mosher [MVP-Outlook]]

Did you send a vCard .vcf file or a full contact? vCards don't support all the fields that full contacts do.

To send a full contact, create a new message in rich-text format and insert the item as an attachment. The other person will need Outlook, of course.
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/article.aspx?id=54

 

[Melissa]

Thanks for the response. This is what I have tried before . . .
I have sent vcards in numerous ways. Each way has a problem. If you forward
as a
vcard (from Actions menu), information gets lost (like category). If you
just forward (Actions menu), the vcard is received as a folder not a vcard
and information can not be accessed. Right click and "forward" also does not
work for a contact (similar problems stated above).

Right now, the method I am using is what you suggested: To create a mail
message and then in attachments, click item and select the contact. This
method allows the contact to be sent on with all information in tact. However
when a contact already exists, Outlook does not ask the recipient if they
want to add new information to an existing contact (like it does for the
other forward options). Rather, it creates another contact with the same name
and the user must delete the outdated one by hand. We have found this to not
be a very productive method of updating but it beats the alternative of lost
information.

Melissa