Very slow Excel

[jenkinstoby]

Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Has anyone found the fix to sort out our very very slow Macs running Excel?

It's driving us all crazy!!

Come on microsoft

 

[Jim Gordon Mac MVP]

Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Has anyone found
the fix to sort out our very very slow Macs running Excel?

It's driving us all crazy!!

Come on microsoft

Hi,

This is a forum of Office users, not Microsoft employees.

Fix step 1:
Make sure Office updates and OSX updates are installed. Have you tried that?

If that doesn't fix the speed problem, please be more specific. What is
slow? Everything? Certain things? Which things? The answer you need may
simply be waiting for you already, so be sure to search this group and
try the things that have been already been suggested.

-Jim

 

[jenkinstoby]

this is the ongoing problem that every forum is already filled up with!
of course, the macs are updated blar blar
the whole of ecxel is slow doing everything

Jim- you've even written solutions on this in other forum threads

no one in mac discussions or on this site has a bug fix yet.

does anyone know how to get hold of excel?

 

[Jim Gordon Mac MVP]

this is the ongoing problem that every forum is already filled up with!
of course, the macs are updated blar blar
the whole of ecxel is slow doing everything

Jim- you've even written solutions on this in other forum threads

no one in mac discussions or on this site has a bug fix yet.

does anyone know how to get hold of excel?

Actually, just a few minutes ago in a different forum thread a Microsoft
employee asked the person posting to provide specific information about
a problem they were experiencing, including Office version, OS version,
and hardware configuration. On occasion I have seen from Microsoft
employees in forums requests for example workbooks (sanitized so that
personal information has been removed) so that Microsoft can isolate
the causes of speed problems.

If you can provide Microsoft with a workbook that demonstrates the
problem really well, you could offer to provide it for dissection using
Help > Send Feedback to Microsoft. There's no guarantee they will want
it or will send a personal reply, but if you make the offer and provide
contact information there's a chance Microsoft try to contact you. The
feedback sent via this method goes directly to product managers.

Another method of contact is via Microsoft's support. This link takes
you to a variety of support options:
http://www.microsoft.com/mac/contactus.mspx

-Jim

 

[John McGhie]

Sorry, but your post is not providing enough detail to enable us to help
you.

Excel is not "slow" here, on an elderly MacBook with not enough memory and a
disk that has definitely seen better days. But I would not attempt to run
"large" or "complex" spreadsheets on a single-processor MacBook with only 2
gigs of memory ‹ I have a Mac Pro for that

So: As Jim said, we need the specifics, otherwise we can't help you. BTW:
"The Macs" may be updated, but the question was: "Is Excel updated?".

Microsoft has been working for the past three years to improve performance
in Office, especially Excel: the next version will be a lot faster.

Cheers

this is the ongoing problem that every forum is already filled up with!
of course, the macs are updated blar blar
the whole of ecxel is slow doing everything

Jim- you've even written solutions on this in other forum threads

no one in mac discussions or on this site has a bug fix yet.

does anyone know how to get hold of excel?

This email is my business email -- Please do not email me about forum
matters unless you intend to pay!

 

[John McGhie]

Well, THIS forum also thinks there is a severe issue with using Page Layout
view, any paper size other than US letter, an an HP (or some Cannon...)
printer drivers. I understand that issue has now been resolved with an
update from HP.

All three must be true at once: for example, if you don't use Page Layout
View unless you're tidying up ready to print, Excel won't be slow for you.

Honestly, getting enough detail out of you to help you is like pulling teeth
from a hen!! You STILL have not stated your Software Update Level. It has
taken you five days here to get an answer that any of us could have given
you in as many seconds if you had done what the website suggested and stated
your version levels in the first place.

I suspect the answer is "You haven't updated Office. If you're running
Excel 12.0.0 on OS 10.6.2, then 'Yeah: it will run like treacle in
winter'.". Check in Excel>About Excel. You should see "Version 12.2.3".
If you don't, then yep, it will be glue-slow.

Cheers

ok
mac os 10.6 brand new the other day
all software updates are done
excel 2008, brand new

excel running so slow that you can't even scroll without it crashing. this
only happens on some files. it also only happens sometimes on a file that's
been used for many months. it sometimes happens on brand new excel files.
it's nothing to do with memory or hardware being up to date
repair permissions doesn't work. removing pref files doesn't work

other chat forums including feedback from Microsoft think it's something to do
with HP drivers, not using US letter sizes or using preview view in excel

This email is my business email -- Please do not email me about forum
matters unless you intend to pay!

 

[Mani]

Excel also loads extremely slowly or sometimes not at all on my Mac here. Sometimes if I force quit Excel then do a restart it opens quickly sometimes it does not.

Excel Version: 12.2.4
OSX Version: 10.5.8

MS Word never opens, I've now given up and resorted to TextEdit.

Powerpoint also never opens, I now use a 2004 version on an older Mac, not ideal.

 

[John McGhie]

If you are going to join an old thread with a "me too", at least give us
your name, so we can keep the various people in this thread separate.

Let's start by doing a few diagnostics, to see if we can work out what is
wrong.

First, create a new user on that computer, and try it there.

I suspect the problem is preferences and templates that have been imported
from older versions, which are incompatible and causing difficulties.

If it all comes good in a new User, then we need to delete some specific
files to get rid of the problems.

Cheers

Excel also loads extremely slowly or sometimes not at all on my Mac here.
Sometimes if I force quit Excel then do a restart it opens quickly sometimes
it does not.

Excel Version: 12.2.4
OSX Version: 10.5.8

MS Word never opens, I've now given up and resorted to TextEdit.

Powerpoint also never opens, I now use a 2004 version on an older Mac, not
ideal.

This email is my business email -- Please do not email me about forum
matters unless you intend to pay!