very strange loss of mouse while using entourage

M

Matt Wilbur

Hello,

this happens to me very rarely but when it does, I invariably lose part
of an email, so I have to at least write and see if any else has it
happen? It's happened on both my old g4 powerbook as well as on my new
mbpro (i moved my user/settings/etc all over so ...)

I *think* it has happened only while at working using (don't laugh) an
MS natural kbd and an ms intellimouse through an iogear kvm. other
machine on the kvm is a PC, zero problems ever so i dont *really*
suspect the kvm but you never know.

Also, I just installed the latest office 2004 patch today and it did
happen afterwards. It's happened ever since i've used office 2004.

So. While using Entourage (and it's ONLY happened while using
Entourage), and drafting an email, i'll click the mouse (maybe i'm doing
some odd click combo accidentally but i dont think so), and the system
suddenly seems to think the left mouse button is permanently clicked.
When i move the mouse up and down it highlights the text in the email.
Mouse clicking doesnt work, but i do have a pointer.

Only way I can start to save the machine is to ssh in from elsewhere and
kill -TERM the entourage process.

But the mouse is still hosed. So today I started just apple-tabbing
through each open app and killing them one by one to see who/what was
keeping this "hosed-ness" going. Killed Safari, Opera, no luck. Killed
Adium, iTunes, no luck. got to Parallels and had to force quit (couldnt
click on the suspend/power off buttons).. and my mouse came back to
life. (for the record i had unplugged mouse/kvm/etc, plugged mouse in
directly, all that stuff).

Yet on my old powerbook, without parallels, this would also happen to me
- and just going through killing random open apps would bring me back to
usable.

After i kill the offending apps everything is fine. I've pasted
system.log entries during the time it happened and after... I don't see
any obvious offenders but i'm happy to be wrong ! Also - this time it
happened not long after coming out of sleep mode (you'll see it in the
logs) but most of the time that's not the case ..

Thanks for any help you can lend,
Matt

logs:
Jul 18 10:54:19 krishna
/System/Library/CoreServices/Dock.app/Contents/Resources/DashboardClient.app/Contents/MacOS/DashboardClient:
removeDisplayMapping: _CGSUnmapFramebuffer returns -536870206
Jul 18 10:54:19 krishna
/System/Library/CoreServices/Dock.app/Contents/Resources/DashboardClient.app/Contents/MacOS/DashboardClient:
removeDisplayMapping: _CGSUnmapFramebuffer returns -536870206
Jul 18 10:54:19 krishna /Applications/Opera.app/Contents/MacOS/Opera:
removeDisplayMapping: _CGSUnmapFramebuffer returns -536870206
Jul 18 10:54:19 krishna
/System/Library/CoreServices/Dock.app/Contents/MacOS/Dock:
removeDisplayMapping: _CGSUnmapFramebuffer returns -536870206
Jul 18 10:54:19 krishna /Applications/X-Chat Aqua/X-Chat
Aqua.app/Contents/MacOS/X-Chat Aqua: removeDisplayMapping:
_CGSUnmapFramebuffer returns -536870206
Jul 18 10:54:19 krishna /Applications/Microsoft Office 2004/Microsoft
Entourage: removeDisplayMapping: _CGSUnmapFramebuffer returns -536870206
Jul 18 10:54:19 krishna /Applications/Microsoft Office
2004/Office/Microsoft Database Daemon: removeDisplayMapping:
_CGSUnmapFramebuffer returns -536870206
Jul 18 10:54:19 krishna /Applications/Microsoft
Messenger.app/Contents/SharedSupport/Alerts
Daemon.app/Contents/MacOS/Alerts Daemon: removeDisplayMapping:
_CGSUnmapFramebuffer returns -536870206
Jul 18 10:54:19 krishna /Applications/SSH Agent.app/Contents/MacOS/SSH
Agent: removeDisplayMapping: _CGSUnmapFramebuffer returns -536870206
Jul 18 10:54:20 krishna configd[41]: AppleTalk startup complete
Jul 18 10:54:22 krishna loginwindow[82]: removeDisplayMapping:
_CGSUnmapFramebuffer returns -536870206
Jul 18 10:54:23 krishna loginwindow[82]: removeDisplayMapping:
_CGSUnmapFramebuffer returns -536870206
Jul 18 10:54:24 krishna
/System/Library/CoreServices/mcxd.app/Contents/MacOS/mcxd:
DSGetCurrentConfigInfo(): dsGetRecordEntry() == -14061
Jul 18 10:54:24 krishna
/System/Library/CoreServices/mcxd.app/Contents/MacOS/mcxd:
DSGetCacheInfo(): DSGetCurrentConfigInfo() == -14061
Jul 18 10:54:24 krishna
/System/Library/CoreServices/mcxd.app/Contents/MacOS/mcxd: ***
MCXD.getComputerInfo: Couldn't get cache info -14061
Jul 18 10:54:29 krishna automount[153]: Using active Network View
[NSL_default] from /Active Directory/All Domains\n
Jul 18 10:54:36 krishna
/System/Library/CoreServices/mcxd.app/Contents/MacOS/mcxd:
DSGetCurrentConfigInfo(): dsGetRecordEntry() == -14061
Jul 18 10:54:36 krishna
/System/Library/CoreServices/mcxd.app/Contents/MacOS/mcxd:
DSGetCacheInfo(): DSGetCurrentConfigInfo() == -14061
Jul 18 10:54:36 krishna
/System/Library/CoreServices/mcxd.app/Contents/MacOS/mcxd: ***
MCXD.getComputerInfo: Couldn't get cache info -14061
Jul 18 10:55:01 krishna kernel[0]: in_delmulti - ignorning invalid inm
(0x352ed4)
Jul 18 10:55:10 krishna bootpd[4380]: interface en0: ip 172.16.11.18
mask 255.255.254.0
Jul 18 10:55:10 krishna bootpd[4380]: interface en2: ip 10.37.129.2 mask
255.255.255.0
Jul 18 10:55:10 krishna bootpd[4380]: interface en2: ip 192.168.2.1 mask
255.255.255.0
Jul 18 10:55:10 krishna named[4381]: starting BIND 9.2.2 -c
/etc/com.apple.named.conf.proxy -f
Jul 18 10:55:26 krishna
/System/Library/CoreServices/mcxd.app/Contents/MacOS/mcxd:
DSGetCurrentConfigInfo(): dsGetRecordEntry() == -14061
Jul 18 10:55:26 krishna
/System/Library/CoreServices/mcxd.app/Contents/MacOS/mcxd:
DSGetCacheInfo(): DSGetCurrentConfigInfo() == -14061
Jul 18 10:55:26 krishna
/System/Library/CoreServices/mcxd.app/Contents/MacOS/mcxd: ***
MCXD.getComputerInfo: Couldn't get cache info -14061
Jul 18 11:00:44 krishna bootpd[4380]: server name krishnapc
Jul 18 11:00:56 krishna kernel[0]: (75: coreservicesd)tfp: failed on 0:
Jul 18 11:03:02 krishna sudo: matt : TTY=ttyp3 ;
PWD=/Users/matt/Downloads ; USER=root ; COMMAND=/bin/kill -TERM 4287
Jul 18 11:03:51 krishna bootpd[4380]: DHCP INFORM [en2]:
1,0:7b:85:89:3e:f3 <mattvm>
Jul 18 11:03:54 krishna bootpd[4380]: DHCP INFORM [en2]:
1,0:7b:85:89:3e:f3 <mattvm>
Jul 18 11:03:54 krishna bootpd[4380]: ACK sent mattvm 192.168.2.2
pktsize 300
Jul 18 11:11:28 krishna sudo: matt : TTY=ttyp2 ; PWD=/Users/matt ;
USER=root ; COMMAND=/usr/bin/su
Jul 18 11:12:15 krishna crashdump[4484]: Parallels crashed
Jul 18 11:12:16 krishna crashdump[4484]: crash report written to:
/Users/matt/Library/Logs/CrashReporter/Parallels.crash.log
Jul 18 11:15:54 krishna kernel[0]: (75: coreservicesd)tfp: failed on 0:
Jul 18 11:16:36 krishna kernel[0]: (75: coreservicesd)tfp: failed on 0:
Jul 18 11:21:09 krishna kernel[0]: (75: coreservicesd)tfp: failed on 0:
Jul 18 11:25:09 krishna kernel[0]: (75: coreservicesd)tfp: failed on 0:
 

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