View Merged Data button not working

A

AlanMagpie

I am attempting to perform a mail merge. I have completed both the data
source and the main document. When I click on the View Merged Data
button, Word does not display the data that I created in the data
source. I can navigate using the next record and previous record
buttons but the data does not appear. I can only see the names of the
merge fields. However, if I merge to a new document or to a printer,
the data is merged correctly. It would save a lot of time however if I
could preview the merged documents with the View Merged Data button.
However this function does not appear to be working. Has anyone else
encountered this?
 

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