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[GEFanucJP]

My Issue is related to knowledge base article 921025. The solution in the
article fixes our problem perfectly but the issue is that every time new
windows update patches are installed (once a month) this registry key is
changed back to its original state.

This is causing havoc because every month we have a mob of angry users who
cannot view important production information until we can reapply the work
around to all the pc's in the plant!

Is there a more permanent solution we can put in place?

 

[StrayBullet]

What we did was switch from snp to pdf and uploading those instead.

 

[Stephen Lebans]

Personally, I would switch to PDF. There is a conversion tools on my site to
convert Snapshot to PDF documents.

If you must stay with Snapshot files, then just add code to your front end
that checks and fixes the Registry. Or at the very least, add the
functionality to allow the users to fix their registry.

--

HTH
Stephen Lebans
http://www.lebans.com
Access Code, Tips and Tricks
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