Viewing custom email forms in outlook 2002 that were created in outlook 2003

[Jacob]

I created a custome email form for internal use here at
the plant I work at. Now they also want to send the email
to an outside vendor. The problem is when they recieve the
email, it is blank. The person that recieves it in-house
can view it fine.

The only difference i see is that the outside vendor uses
Outlook 2002, we use 2003.

Any Ideas?

 

[Sue Mosher [MVP-Outlook]]

The outside vendor needs access to the form definition -- published or
one-off -- and you may need to make sure OUtlook isn't set to turn rich-text
messages into HTML. See http://www.outlookcode.com/d/sendform.htm for more
information.

 

[Jacob]

Edit: they just called me back and said that they werent
using 2002, he found out they are using 2000. So they cant
see my custom form made in 2003.

 

[Sue Mosher [MVP-Outlook]]

What happens when they try?

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers