Viewing pictures in Word 2008

D

Davidjm

Version: 2008 Operating System: Mac OS X 10.6 (Snow Leopard) Processor: Intel I have recently bought Office 2008 for Mac, and find that pictures in documents created in Word 2004 show as blank frames in Word 2008. Similarly, documents (.doc format) made in Windows do not show pictures, only frames, whereas when opened in Word 2004, the pictures are displayed.
Text is displayed correctly.
 
C

CyberTaz

Take a trip into Word> Preferences - View, remove the check on 'Image
Placeholders' & make sure that 'Drawing Objects' is checked. If that doesn't
correct it verify that you've applied all updates - 12.2.4 is what you
should have. In Word> Help select 'Check for Updates' & let it do its thing.

HTH |:>)
Bob Jones
[MVP] Office:Mac
 
D

Davidjm

Thanks for the advice; removing the check in image placeholders did the trick.
I already had show drawings checked.
I thought that my preferences from Office 2004 would have been used when I upgraded to 2008.
 
J

John_McGhie_[MVP]

Hopefully NOT :) Since the capabilities of the two applications are quite
different, our experience is that the preferences from the previous version
tend to cause more problems than they cure.

If you get any more trouble, follow this procedure to remove the old
preferences entirely, an allow Word to rebuild a fresh new set:

1) Track down all instances of pre-2008 Normal template on your computer,
and drag them to your desktop. The file is called simply "Normal" and has
no extension.

2) Find and delete the file Normal.dotm. Unless you have moved it, it
should be in
~/Library/Application Support/Microsoft/Office/User Templates/

3) If the following files exist, Remove or rename them:

~/Library/Preferences/Microsoft/Word Settings (10)

~/Library/Preferences/Microsoft/Word Settings (11)

~/Library/Preferences/com.Microsoft.Word.plist

~/Library/Preferences/Microsoft/Office 2008 (the whole folder!)

4) Ensure that your copy of OS X is right up-to-date with the latest patches
issued by Apple. Run Software Update until it finds nothing!

5) Then Repair Permissions with Disk Utility.

6) Now start Font Book and "Resolve Duplicates". Office installs some later
versions of fonts already in place: you must get the duplicates out, or Word
will crash.

7) If required, install the 12.2.0 and 12.2.3 and 12.2.4 updates, in that
order.

8) Repair permissions again.

9) Now shut down, wait for the power to go off, then re-start. This fires
the Unix clean-up scripts.

Hope this helps


Thanks for the advice; removing the check in image placeholders did the trick.
I already had show drawings checked.
I thought that my preferences from Office 2004 would have been used when I
upgraded to 2008.

--

The email below is my business email -- Please do not email me about forum
matters unless I ask you to; or unless you intend to pay!

John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410 | mailto:[email protected]
 

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