D
David H.
My users complain that their views get corrupted: the "From" field
disappears from their Inbox, or messages seem to disappear because the list
has been sorted by the "attachment" field. It is disruptive to them to have
to use the Field chooser or "customize..." command to fix these changes.
What's most frustrating is that these casual changes are the same as
actually "customizing" the view. So a complex view, carefully customized
with a multiple-field sort order, can be lost in a twinkling.
It would be nice if they could "lock" the view -- like one can lock the
Taskbar -- so they do not change it accidentally. Almost as good would be if
they could easily restore a saved view from file, or anything like that.
But, no, all they can do is "reset" a named view to the settings that came
with Outlook.
Does anyone have any suggestions? How do you help users recover when their
Inbox has lost most of its fields?
disappears from their Inbox, or messages seem to disappear because the list
has been sorted by the "attachment" field. It is disruptive to them to have
to use the Field chooser or "customize..." command to fix these changes.
What's most frustrating is that these casual changes are the same as
actually "customizing" the view. So a complex view, carefully customized
with a multiple-field sort order, can be lost in a twinkling.
It would be nice if they could "lock" the view -- like one can lock the
Taskbar -- so they do not change it accidentally. Almost as good would be if
they could easily restore a saved view from file, or anything like that.
But, no, all they can do is "reset" a named view to the settings that came
with Outlook.
Does anyone have any suggestions? How do you help users recover when their
Inbox has lost most of its fields?