virus scan every time I start an office product

[Ed Stevens]

Recently upgraded Office to Office XP. Now, whenever I start Word or
Excel, I have to wait while it goes through 'virus scan requested'. I
have several other layers of virus protection and don't need a scan
every time I launch a program or open a document. Any idea what's
going on here and how I can turn it off?

 

[JoAnn Paules]

Yes - your antivirus program is doing that. It's not Word.

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375

 

[Charles Eaves]

If you are using Norton (Symantec), you have to uncheck the box that tells
Norton to scan Word documents.
Trust me, I have been there and I turned mine off.
Just a thought

 

[Ed Stevens]

No joy. I went to the NAV Autoprotect page, selected 'scan files
using SmartScan', opened the 'customize' dialog and removed .doc and
..xl*, OK'd everything and rebooted. Still get a virus scan when
opening a Word or Excel doc.

What I find particularly strange is that it only started doing this
after I upgraded Office from '97 to XP. (Upgraded OS to XP several
months ago) That's why I suspected a configuration in Office and
posted here rather than on a NAV site. But now I'll check around
there as well.

 

[Beth Melton]

Turn your AutoProtect *back on* for Word and Excel files - that will leave
you unprotected. The option you need in Norton Options in the Miscellaneous
section, turn off "Enable Office Plug-in".

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Co-author of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Ed Stevens]

That was the trick. Much better. Thank you.

Turn your AutoProtect *back on* for Word and Excel files - that will leave
you unprotected. The option you need in Norton Options in the Miscellaneous
section, turn off "Enable Office Plug-in".

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Co-author of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Beth Melton]

Glad to hear you have the problem resolved. I do hope you turned
AutoProtect back on for your Word and Excel files since this is the primary
option that will protect you.

If you're wondering about the difference between the options, the
AutoProtect options can't scan encrypted documents, or those protected with
a password, and the if the Office Plug-in is enabled it will scan the
documents prior to them actually opening and allowing macros to run. For
most documents the added protection isn't necessary, since most work with
documents that aren't password protected, but if you do encounter a password
protected document you want to check, exit the application, enable the
Office Plug-in option, start the application and then open the questionable
document.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Co-author of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/