Virus Warning?

[amfisher70]

In Outlook 2002 everytime I start a new email I receive this warning:

"A program is trying to access email addresses you have stored in Outlook.
Do you want to allow this?

If this is unexpected, it may be a virus and you should choose 'No'."

I have run McAfee ViruScan, but nothing was found. I have also run Spybot &
Ad-Aware.

I would like to be about to delete whatever this program is that is trying
to access my email address.

 

[neo [mvp outlook]]

Try disabling the PDFMaker addin. Steps are in the middle of this section.
http://www.slipstick.com/outlook/ol2002sp3.htm#problems

 

[amfisher70]

Thanks for the information, but I am having some troubles. The link you gave
me had the following instructions: "To prevent the Acrobat PDFMaker COM Addin
from loading, go to
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\Outlook\Addins\PDFMOutlook.PDFMOutlook
and change the LoadBehavior value from 3 to 2. Restart Outlook. The PDF
functions will still be available in Word and the other Office programs. Note
that installing Acrobat updates may reset the registry key. "
Sorry for my ignorance, but how do you get to
"HKEY_LOCAL_MACHINE\Software\Microsoft\Office\Outlook\Addins\PDFMOutlook.PDFMOutlook"?

Also I did go to Tools-OPtions-Other-Advance Options-COM Add-ins and nothing
was there.

 

[Brian Tillman]

Sorry for my ignorance, but how do you get to
"HKEY_LOCAL_MACHINE\Software\Microsoft\Office\Outlook\Addins\PDFMOutlook.PDFMOutlook"?

Click Start>Run and enter regedit in the Open field. Click OK. Now, look
for that key in the left-hand pane. You'll need to expand the diferent
nodes of the registry.

 

[Ken O]

I am also getting this very same message. I also ran my virus software
(Norton Antivirus) but found nothing. It is very annoying since you keep
clicking "No" and it keeps coming back. After clicking "no" so many times
Outlook then freezes up and I have to Alt-control-delete and restart Outlook.


I just bought a new HP IPAQ and installed the ActiveSync software that
syncronizes the calendar/contact info in Outlook on my PC. I'm wondering if
this is the source of the problem. Have installed nothing else recently so
I'm thinking that the ActiveSync is the issue. Have you installed anything
similar?

 

[Ken O]

Went through some other threads on this newsgroup and it appears that it is
my PDA sync software that is in conflict with Outlook's "enhanced" security
model. Check this out: http://www.contextmagic.com/express-clickyes/

 

[Brian Tillman]

I am also getting this very same message. I also ran my virus
software (Norton Antivirus) but found nothing.

That's because it's not caused by an infection, but an add-in you are using.

I just bought a new HP IPAQ and installed the ActiveSync software that
syncronizes the calendar/contact info in Outlook on my PC. I'm
wondering if this is the source of the problem. Have installed
nothing else recently so I'm thinking that the ActiveSync is the
issue.

It's not for Outlook 2003 and even though the current ActiveSync wasn't
around when OL 2002 SP3 was released, I don't think it's an issue there,
either. I have OL 2002 SP3 and ActiveSync at home and I don't see the
problem, but I can certainly test it tonight.

 

[JeffG]

Check the other button in the same place as the COM add-ins - the
"Add-in Manager".

neo's instructions did not include the fact that in order to change
the registry key in question, you need to use the Registry Editor -
and since you didn't know that (no offense meant at all), you probably
shouldn't play with it, even though you were given advice by someone
that knows what they are talking about. If you want to try, go ahead,
but first you should read about backing up and restoring the registry
in case something goes wrong. There is plenty of information on MS
websites about those procedures.

JeffG

 

[JeffG]

Brian, I'm surprised at you - no flaming for the "click-yes" add-in
that will completely override the built-in security notification
message that Outlook sends in case it IS a dangerous application or
virus?

Click-Yes is not exactly a solution - if you ask me, it's a danger to
anyone who uses it. Legitimate applications, when installed and
configured correctly (even if that means an update from the software
company that wrote the add-in) will NOT cause that error message to
appear.

It's there for a reason folks...
JeffG

 

[Brian Tillman]

It's not for Outlook 2003 and even though the current ActiveSync
wasn't around when OL 2002 SP3 was released, I don't think it's an
issue there, either. I have OL 2002 SP3 and ActiveSync at home and I
don't see the problem, but I can certainly test it tonight.

Outlook 2002 and ActiveSync V3.8 certainly play well together on my home
machine.

 

[Brian Tillman]

Brian, I'm surprised at you - no flaming for the "click-yes" add-in
that will completely override the built-in security notification
message that Outlook sends in case it IS a dangerous application or
virus?

I've never flamed anyone for using Click-Yes, but I certainly acknowledge
that it's not the best choice.