virus

G

granbyguy

Anything I produce in Word and send out comes back as being infected
with a virus. I believe it is attached Macros that are on by default -
I do not add any Macros. How do I get around this? Using Office 2004
v11.3
 
E

Elliott Roper

granbyguy said:
Anything I produce in Word and send out comes back as being infected
with a virus. I believe it is attached Macros that are on by default -
I do not add any Macros. How do I get around this? Using Office 2004
v11.3

Let's assume there is nothing esoteric added to your Office
installation, such as a corporate global template lurking in your
Office startup folder

Now, with all Office applications stopped, hide ~/Documents/Microsoft
User Data/Normal somewhere. Renaming it in place to OldNormal would be
sufficient.

Now open Word, create a fresh document and send it to that whiny
sniveller that keeps complaining. If it comes back as infected, tell
'em they are paranoid liars.

If not, edit one of the files they sent you, and send that back.

You will know what to tell them. ;-)
 
C

CyberTaz

From another perspective - If you're sending these docs to a Windows
cesspool be sure of the following two things (which may help & can't hurt);

1- Be sure to use the checkbox in Word's Save As dialog to use file filename
extensions (Windows is rightly paranoid about anything it can't easily
identify), and

2- In your email program there should be a setting *somewhere* to send
"Windows Friendly" attachments - be sure to use it.
 
J

John McGhie [MVP - Word and Word Macintosh]

No. If it comes back infected, tell them they're Incompetent :) THEY have
the virus, not YOU :)

If it comes back clean, keep real quiet: YOU had a virus, not them :)

Let's assume there is nothing esoteric added to your Office
installation, such as a corporate global template lurking in your
Office startup folder

Now, with all Office applications stopped, hide ~/Documents/Microsoft
User Data/Normal somewhere. Renaming it in place to OldNormal would be
sufficient.

Now open Word, create a fresh document and send it to that whiny
sniveller that keeps complaining. If it comes back as infected, tell
'em they are paranoid liars.

If not, edit one of the files they sent you, and send that back.

You will know what to tell them. ;-)

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410
 
J

John McGhie [MVP - Word and Word Macintosh]

Hi Elliott:

AV scanners on a PC do a pretty good job these days -- they have to!! I
don't think I have seen a false positive for a couple of years or more. I
have seen plenty of REAL positives :)

On the other hand, the Macro Virus protection widget on the Mac is nowhere
near as good. Yes, it is safe, but it will give a lot of false positives.

All it checks for is to see if the "Container" that *might* hold
customisations exists in the document. If that container is present, the
alert will come up. It could simply be a customised keystroke, or there may
be no customisations at all -- if the container exists, the tool doesn't
check to see what's in it.

Cheers

John McGhie [MVP - Word said:
No. If it comes back infected, tell them they're Incompetent :) THEY have
the virus, not YOU :)

Well, maybe. Your trust in the veracity of virus scanners is charming.
If it comes back clean, keep real quiet: YOU had a virus, not them :)
Huh?. If it comes back clean, then it was the PC guys original document
that had the virus.

Err, I see now that I should have said if "it arrives at the PC
reported as infected" rather than comes back.

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410
 

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