Visio 2002 keeps reopening

[Gil]

Good Afternoon,

Everytime I try to shut down Visio it will reopen and won't allow me
to shutdown unless I end the process in Windows Task Manager. I have
Visio 2002 with SP2. Any ideas on fixing this?

Any help would be greatly appreciated!
Gil

 

[Dick Hamilton [MSFT]]

Hi Gil,

Check if you have Adobe Acrobat 6.0 installed. If so, this might be the
result of an issue with a menu and toolbar added by a version of Adobe PDF
Maker for Visio in the Acrobat 6 product.

I don't know if there is an update from Adobe to address this - but in doing
a web search for this, I have seen discussions of a possible workaround for
this problem by removing "Adobe PDF Maker for Visio" from Add/Remove
programs and/or by removing the PDFMVisio.vsl file in the
\Visio10\...\Startup folder. I hope this helps.

 

[Jagadeesh [MSFT]]

Hello Chris,

Please try the following and let me know the results:

1. Click on START > RUN and type Visio /r
2. Then press OK which will start Visio and re-register it.
3. Then try to close visio.

I think the above steps may help you to resolve the issue.

Regards,
Jagadeesh.P