Visio 2007 and Vista Business x64 Bit

I

Imperex

Hi Big,
i have Visio 2007 Pro. i can not install the programm it starts installing
but i cant see any thing going on then the programm interrupts installing
"Microsoft Office Visio Professional 2007 has an error detected" then only an
close button shows and thats it.
I have fully Admin rights and now ideas. The upcoming massage is not realy
helpfull.
 
P

Paul Herber

Hi Big,
i have Visio 2007 Pro. i can not install the programm it starts installing
but i cant see any thing going on then the programm interrupts installing
"Microsoft Office Visio Professional 2007 has an error detected" then only an
close button shows and thats it.
I have fully Admin rights and now ideas. The upcoming massage is not realy
helpfull.

I know it can be installed, I was discussing this combination with a
customer for one of our Visio addons just the other week.

Do you have any other parts of Office installed? Perhaps an older
version of Office? I'm clutching at straws here. I'm also not sure
whether Visio 2007 is supported on the 64-bit Vista.
 
A

Al Edlund

Support? v2007 is a 32bit app (just like the rest of o2007). There are some
known bugs, but I don't have a list. I use it on both my laptop and desktop
(vista ultimate x64) and had no problems installing it.
al
 
B

Barb Way

I don't have x64 Vista, but I do have x64 Windows 2003 Svr, and Visio 2007
(and the rest of Office) run just fine on it, from my experience. They are
32-bit apps, and are installed in the 'Program Files (x86)' folder, of
course. The only Office issue I'm familiar with is that the OneNote 2007
'Print to OneNote' driver will not load on x64 systems.

Barb Way
Product Support - Visio
Microsoft Corporation
This posting is provided "AS IS" with no warranties, and confers no rights.
 
I

Imperex

i cant say that it runs or not. i can not install Visio 2007 // not the
Orginial and not the demo version both interrupts the installation with a
simple massage // a very typical Microsoft massage witch says nothing to find
a sulution .
But dont ask me why a MS Software dosent runs in a MS OS both are new on
market. ...yah thats M to big to knows there one Products.
 
B

Barb Way

Can you provide the specific error message that you get when trying to
install? Also, are there any items logged in the Event logs for the failed
installation attempt?
What kind of media are you installing from? (MSDN downloads / Retail CD /
etc.) You may want to check the media to see if there are any obvious
scratches or defects, as the install may be unable to read files to
complete the install. If you downloaded an ISO from MSDN to create your
CD, there may be a problem with the ISO image.

Visio 2007 installs and works fine on Vista x64 and other x64 operating
systems, so we will need more info to help you out.

Barb Way
Product Support - Visio
Microsoft Corporation
This posting is provided "AS IS" with no warranties, and confers no rights.
 
I

Imperex

Hi Barb Way,

i have the Error massage from the Event Traker i hope this helps you
it the file from msdn
please help me there is no other option to Visio its a relay great software.

thanks

best regards Sven
<MATCHING_FILE NAME="X12-30356.exe" SIZE="247396240" CHECKSUM="0x13E83296"
BIN_FILE_VERSION="12.0.4518.1014" BIN_PRODUCT_VERSION="12.0.4518.0"
PRODUCT_VERSION="12.0.4518.1014" FILE_DESCRIPTION="" COMPANY_NAME="Microsoft
Corporation" PRODUCT_NAME="" FILE_VERSION="12.0.4518.1014"
ORIGINAL_FILENAME="" INTERNAL_NAME="" LEGAL_COPYRIGHT="© 2006 Microsoft
Corporation. All rights reserved." VERDATEHI="0x0" VERDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x0" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xEBF7BC4" LINKER_VERSION="0x0"
UPTO_BIN_FILE_VERSION="12.0.4518.1014" UPTO_BIN_PRODUCT_VERSION="12.0.4518.0"
LINK_DATE="10/26/2006 21:02:06" UPTO_LINK_DATE="10/26/2006 21:02:06"
VER_LANGUAGE="Sprachneutral [0x0]" />
 
I

Imperex

Hi Microsoft

any Info so Far.

thank you



Imperex said:
Hi Barb Way,

i have the Error massage from the Event Traker i hope this helps you
it the file from msdn
please help me there is no other option to Visio its a relay great software.

thanks

best regards Sven
<MATCHING_FILE NAME="X12-30356.exe" SIZE="247396240" CHECKSUM="0x13E83296"
BIN_FILE_VERSION="12.0.4518.1014" BIN_PRODUCT_VERSION="12.0.4518.0"
PRODUCT_VERSION="12.0.4518.1014" FILE_DESCRIPTION="" COMPANY_NAME="Microsoft
Corporation" PRODUCT_NAME="" FILE_VERSION="12.0.4518.1014"
ORIGINAL_FILENAME="" INTERNAL_NAME="" LEGAL_COPYRIGHT="© 2006 Microsoft
Corporation. All rights reserved." VERDATEHI="0x0" VERDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x0" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xEBF7BC4" LINKER_VERSION="0x0"
UPTO_BIN_FILE_VERSION="12.0.4518.1014" UPTO_BIN_PRODUCT_VERSION="12.0.4518.0"
LINK_DATE="10/26/2006 21:02:06" UPTO_LINK_DATE="10/26/2006 21:02:06"
VER_LANGUAGE="Sprachneutral [0x0]" />

Barb Way said:
Can you provide the specific error message that you get when trying to
install? Also, are there any items logged in the Event logs for the failed
installation attempt?
What kind of media are you installing from? (MSDN downloads / Retail CD /
etc.) You may want to check the media to see if there are any obvious
scratches or defects, as the install may be unable to read files to
complete the install. If you downloaded an ISO from MSDN to create your
CD, there may be a problem with the ISO image.

Visio 2007 installs and works fine on Vista x64 and other x64 operating
systems, so we will need more info to help you out.

Barb Way
Product Support - Visio
Microsoft Corporation
This posting is provided "AS IS" with no warranties, and confers no rights
 
B

Barb Way

Sorry for the delay. Unfortunately there is nothing in the event info that
you provided that identifies an error to research.
I suggest you contact support directly if you are still unable to finish
the install, as there is no reason you should not be able to install Visio
2007 on Vista x64 (or WinXP-x64 for that matter).


Barb Way
Product Support - Visio
Microsoft Corporation
[This posting is provided "As Is" with no warranties, and confers no
rights.]
--------------------
X-Tomcat-NG: microsoft.public.visio.general

Hi Microsoft

any Info so Far.

thank you



Imperex said:
Hi Barb Way,

i have the Error massage from the Event Traker i hope this helps you
it the file from msdn
please help me there is no other option to Visio its a relay great software.

thanks

best regards Sven
<MATCHING_FILE NAME="X12-30356.exe" SIZE="247396240" CHECKSUM="0x13E83296"
BIN_FILE_VERSION="12.0.4518.1014" BIN_PRODUCT_VERSION="12.0.4518.0"
PRODUCT_VERSION="12.0.4518.1014" FILE_DESCRIPTION="" COMPANY_NAME="Microsoft
Corporation" PRODUCT_NAME="" FILE_VERSION="12.0.4518.1014"
ORIGINAL_FILENAME="" INTERNAL_NAME="" LEGAL_COPYRIGHT="© 2006 Microsoft
Corporation. All rights reserved." VERDATEHI="0x0" VERDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x0" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xEBF7BC4" LINKER_VERSION="0x0"
UPTO_BIN_FILE_VERSION="12.0.4518.1014" UPTO_BIN_PRODUCT_VERSION="12.0.4518.0"
LINK_DATE="10/26/2006 21:02:06" UPTO_LINK_DATE="10/26/2006 21:02:06"
VER_LANGUAGE="Sprachneutral [0x0]" />

Barb Way said:
Can you provide the specific error message that you get when trying to
install? Also, are there any items logged in the Event logs for the failed
installation attempt?
What kind of media are you installing from? (MSDN downloads / Retail CD /
etc.) You may want to check the media to see if there are any obvious
scratches or defects, as the install may be unable to read files to
complete the install. If you downloaded an ISO from MSDN to create your
CD, there may be a problem with the ISO image.

Visio 2007 installs and works fine on Vista x64 and other x64 operating
systems, so we will need more info to help you out.

Barb Way
Product Support - Visio
Microsoft Corporation
This posting is provided "AS IS" with no warranties, and confers no
rights
 
I

Imperex

Hi

i dont know whats the problem is i send an error report to microsoft.
The answer from that automation sending tool is there is no sulution for
that problem and is should watch later....

i installed the visio underVirtual PC and it works.

so i thing we can close this case, i think this kind of errors are typical
for microsoft but it makes me not unhappy#:)

best wishes to all M User

Barb Way said:
Sorry for the delay. Unfortunately there is nothing in the event info that
you provided that identifies an error to research.
I suggest you contact support directly if you are still unable to finish
the install, as there is no reason you should not be able to install Visio
2007 on Vista x64 (or WinXP-x64 for that matter).


Barb Way
Product Support - Visio
Microsoft Corporation
[This posting is provided "As Is" with no warranties, and confers no
rights.]
--------------------
X-Tomcat-NG: microsoft.public.visio.general

Hi Microsoft

any Info so Far.

thank you



Imperex said:
Hi Barb Way,

i have the Error massage from the Event Traker i hope this helps you
it the file from msdn
please help me there is no other option to Visio its a relay great software.

thanks

best regards Sven
<MATCHING_FILE NAME="X12-30356.exe" SIZE="247396240" CHECKSUM="0x13E83296"
BIN_FILE_VERSION="12.0.4518.1014" BIN_PRODUCT_VERSION="12.0.4518.0"
PRODUCT_VERSION="12.0.4518.1014" FILE_DESCRIPTION="" COMPANY_NAME="Microsoft
Corporation" PRODUCT_NAME="" FILE_VERSION="12.0.4518.1014"
ORIGINAL_FILENAME="" INTERNAL_NAME="" LEGAL_COPYRIGHT="© 2006 Microsoft
Corporation. All rights reserved." VERDATEHI="0x0" VERDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x0" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xEBF7BC4" LINKER_VERSION="0x0"
UPTO_BIN_FILE_VERSION="12.0.4518.1014" UPTO_BIN_PRODUCT_VERSION="12.0.4518.0"
LINK_DATE="10/26/2006 21:02:06" UPTO_LINK_DATE="10/26/2006 21:02:06"
VER_LANGUAGE="Sprachneutral [0x0]" />

Barb Way said:
Can you provide the specific error message that you get when trying to
install? Also, are there any items logged in the Event logs for the failed
installation attempt?
What kind of media are you installing from? (MSDN downloads / Retail CD /
etc.) You may want to check the media to see if there are any obvious
scratches or defects, as the install may be unable to read files to
complete the install. If you downloaded an ISO from MSDN to create your
CD, there may be a problem with the ISO image.

Visio 2007 installs and works fine on Vista x64 and other x64 operating
systems, so we will need more info to help you out.

Barb Way
Product Support - Visio
Microsoft Corporation
This posting is provided "AS IS" with no warranties, and confers no
rights
 

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