Visio 2007 Pro Trial Version - FEATURE_ADDON_MANAGEMENT Error

[BygByrd]

I have been trying to instal Microsoft Visio 2007 Trial version and get the
error message shown at 1 below. As you can see, this refers to a problem with
writing to Registry Key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\Main\FeatureControl\FEATURE_ADDON_MANAGEMENT.

I've searched the Microsoft Knowledge Base for a possible solution and found
Article 838687 "You receive an error message when you install an Office
program or open an Office program or document" and I've tried all the fixes
there, without success. Attempting to change the "Everyone" Permissions
simply results in an error message - also shown below.

I'm totally baffled

I'm running Windows XP SP2 with all the latest updates. I am the only user
and have full Administrator rights.

Any ideas on how to solve this problem will be very much appreciated.


1 Visio 2007 Trial Setup Error message:

"Microsoft Office Visio Professional 2007 Trial encounteres an error during
setup.
Error 1402.Setup cannot open the registry key
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\Main\FeatureControl\FEATURE_ADDON_MANAGEMENT. Verify that you have
sufficient permissions to access the registry or..."


2 Regedit error when trying to change Permissions with
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\Main\FeatureControl\FEATURE_ADDON_MANAGEMENT selected.

"You do not have permission to view the current permission settings of
FEATURE_ADDON_MANAGEMENT, but you can make permission changes."

3 I can proceed but with the following results:

"Unable to save permission changes on FEATURE_ADDON_MANAGEMENT. Acess is
denied"

And then on clicking Cancel

" Cannot open FEATURE_ADDON_MANAGEMENT: Error while opening key."


4 Regedit error message when trying to open
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\Main\FeatureControl\FEATURE_ADDON_MANAGEMENT

" Cannot open FEATURE_ADDON_MANAGEMENT: Error while opening key."


5 I cannot export, rename or delete the key without getting a
similar error.

6 When I export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\Main\FeatureControl\ and inspect the resultant .reg file there is no
entry for FEATURE_ADDON_MANAGEMENT.

 

[BygByrd]

I finally found a solution which can be summarised as follows to help others
suffering the same problem:

Thanks WTC - you put me on the right track.

In the end I had to run SubInAcl for the following sub-keys in
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\Main\FeatureControl\...
FEATURE_ADDON_MANAGEMENT
FEATURE_HTTP_USERNAME_PASSWORD_DISABLE
FEATURE_RESTRICT_ACTIVEXINSTALL
FEATURE_RESTRICT_FILEDOWNLOAD
FEATURE_SECURITYBAND
FEATURE_UNC_SAVEDFILECHECK
FEATURE_VALIDATE_NAVIGATE_URL

Interestingly, once I could access these sub-keys I found they all contained
WMplayer.exe and clview.exe. WMplayer.exe is Windows Media Player of which I
have version 11.0.5721.5145. This may not be significant but the co-incidence
is interesting. clview.exe appears to be MS Office 2007 clipboard viewer.

Have you tried taking ownership of the registry key in question?

How to take ownership of a file or folder in Windows XP
http://support.microsoft.com/kb/308421

The above method works for registry keys too.

-----

Also, try subinacl to modify the permissions for the key in question. You
can download and install subinacl from Microsoft.

SubInACL (SubInACL.exe)
http://www.microsoft.com/downloads/...56-D8FE-4A91-93CF-ED6985E3927B&displaylang=en

Now open a command prompt to use subinacl

Type the following:

cd "c:\program files\Windows Resource Kits\Tools"


subinacl /keyreg "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\Main\FeatureControl\FEATURE_ADDON_MANAGEMENT" /owner=YourUsername


subinacl /keyreg "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\Main\FeatureControl\FEATURE_ADDON_MANAGEMENT" /grant=YourUsername=f


subinacl /keyreg "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\Main\FeatureControl\FEATURE_ADDON_MANAGEMENT" /grant=SYSTEM=f


Exit the command prompt and try the install again.