Visio causing Explorer to crash?

[John Burris]

I editied a Visio file written in version 5, and saved the file as a Visio
2000 version. Later, when I attempted to open the file, placing the mouse
pointer over the filename in Explorer caused the following error message:

Explorer.exe - Application Error
The instruction at 0x77af6d03 referenced memory at 0x04f3df74. The memory
could not be read.

When I clicked on OK, Explorer closed. I repeated the procedure, that is I
opened the original Visio 5 file, made my changes, and saved in Visio 2000
format. I then opened Explorer, placed the mouse pointer over the filename,
and got the same error.

I have other files that converted just fine, which were similar to the
problem file.

I tried to delete the file from a DOS shell using the del command, and DOS
tells me it can't find the file. Yet the filename is there!

So, I can't delete the file from either Windows or DOS.

What could be going on here?

Thanks in Advance!

 

[RA]

This could be an Explorer.exe issue.

Have you installed all the windows update files?

 

[xenogears]

This problem also similiar to me, but I use Visio 2003 and save as Visio
2002 because it's in difference PC. Visio 2002 installed in Win98SE os (that
I use at work) and Visio 2003 at my home pc (WinXP). Some of my file can
make my 98 pc crash, and sometime bluescreen comeout not even to open but
only when take my mouse cursor on it. And this 98 pc always updated with
microsoft update site.

but now i already reinstall my 98 os and without the update, i can open back
all that file. i think this maybe happen when i use some update windows (but
now so sure which update files)