Visio graphics disappears on loading

[Peter Huggan]

I have a number of Visio files which lose their graphics once loaded. The
image can be seen in the preview screen and the file size indicates there is
content but it disappears once loaded. I am using Visio 2000 on an NT (Build
6) desktop. Any ideas what the problem may be?

Peter

 

[Damodar Gupta]

Hello Peter,

In order for me to accurately troubleshoot this problem, I will need some
additional information:

1. If you open these Visio file on a different system, do they open? If
they open, you may need to update your video driver.
2. What type of graphics image are being used? How were they attached to
the visio file?
3. Is this happening only with old files or new files also.
4. What is the build and version of Visio 2000. You may find this from the
help menu - about microsoft visio optio.

Meanwhile, did you happen to re-register Visio with the command visio /r
Update your Visio program with SP2 -
http://support.microsoft.com/default.aspx?scid=kb;[LN];830243.

Hope this helps.


regards
Damodar Gupta [MSFT],
Microsoft Visio Support Professional,

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