Visio is extremely slow to respond (mouse seems to stick)

[Digital Mechanic]

This only happens in Visio 2003 Pro; while authoring a document, objects
placed on the page do not respond to click commands (such as double-click to
enter text) and the objects get stuck in drag-mode after a single click.
Overall Visio performance is extremely poor... Sometimes it can take 10 to
20 seconds for the application to execute the actions I'm trying to perform.
It's certainly not the hardware platform, my system is far-beyond minimum
requirements - no other applications stall like this. I'm not certain why
this is happening. I've reinstalled Visio but it doesn't help.

It seems like Visio is trying to overprocess actions... maybe there's
something running in the application that is killing performance?

Any ideas would be appreciated.

Thanks

 

[Al Edlund]

how many objects on the page, and how much memory on the system (the more
the better)
al

 

[Chris [Visio MVP]]

What kind of drawing type too? Some Visio drawings have extra "add-in code"
running behind them to assist in solution-specific processes.

 

[Digital Mechanic]

Nothing is running in the background... and I'm talking about a document with
no more than 1 or 2 objects... It's like the mouse is in some sort of
triple-click mode - If I single-click on the page I end up dragging a lasso -
it takes another double-click to drop the lasso - same thing with object. Not
to mention the mouse motion is extremely slow (maybe 70% of normal). If the
mouse acted like this on any other application I'd say I had a wireless mouse
that needs batteries (not the case).

I'm running a Dual Xeon 3.5Ghz Machine with 32Gb DDRII-400 and more than a
Terabyte of SCSI... I know for a fact it's not Machine performance. I've
turned off everything in Tools/Options in Visio that might cause additional
background processing but it doesn't make a difference.

I even uninstalled and reinstalled Visio with the SP1 patch - no change
(before or after SP1). It just doesn't make sense - an old version of Visio
2000 is on another machine of mine and it doesn't have these issues... just
2003 Professional.

-E