Vista and Outlook 2003 and Yahoo Mail

T

Tigereyes1

Until I got Vista, I had no problems sending and receiving emails via my
Yahoo Account with Outlook 2003. Now I get constant error messages from my
ISP saying that I need to change to SSL settings. When I have changed to the
SSL settings/ports, I cannot send or receive email. With unsecured
settings/ports, i get constant errors. Last night every time Outlook checked
for mail, I got an error message saying that it could not authenticate my
name and password or that the server was unavailable. I have uninstalled and
reinstalled Outlook 2003, tried and had the same problems with Windows Mail.
My ISP says the problem is Norton - i've disabled email checking completely,
or Vista firewalls - cannot figure out how to change that or . I have spent
hours on the phone with Yahoo, with HP, with my ISP, Norton etc. They've
installed and uninstalled everything many times and the problem remains. The
last guy I talked to from tier 2 support with AT&T said that I would have the
problems as long as I had Vista or until Vista addressed the problem. I'm not
technologically advanced but can follow instructions pretty well so if anyone
has any suggestions that an end-user can follow, please help.
 
D

DL

First off, uninstall Norton, then use the tool on the Norton site to
completely remove your specific version of Norton. Then run Disk Cleanup to
clear temp files etc, reboot the PC
Then reinstall outlook
http://www1.umn.edu/adcs/guides/email/winoutlook2003/

PS Your AT&T tech is spouting nonsence & sounds more like tier -5 support
Dont disable the Vista Firewall
 

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