Vista Business - Import email address in CSV format 'hang' in Outl

[Juliana Lim]

Hi,

I've a Toshiba Satellite M200 Dual Core Processor, 512MB running on Vista
Business after upgrade from Win XP Pro. MS Office 2003 SBE is installed. I
encountered 'hang' in Outlook when I do a Import of CSV format address list
to Contact The 'hang' starts after I selected the CSV file and select Next.
Is this an imcompatibility iessue with Vista or is it an issue of low memory?
If it is an issue of low memory (RAM) then if I upgrade another 1GB yielding
a total of 1.5GB, will this resolved the issue? I tried means od repairing
the PST, repair MS Office 2003 SBE and also uninstall and installing the
Office again but the problem still persists. This laptop is also bundled with
Norton Antivirus that's expired which I have uninstalled and installed with
McAfee VirusScan Plus. Before and after changing the protection softwares the
problem still persists!

I hope I can hear from you all how to resolve this.

Thank you.

Regards,
Juliana Lim

 

[Gordon]

Hi,

I've a Toshiba Satellite M200 Dual Core Processor, 512MB running on Vista
Business after upgrade from Win XP Pro.

Not related to your problem, but why oh WHY did you upgrade to Vista with
only 512 MB RAM? The MINIMUM to run Vista with any sort of efficiency is
1GB.....





MS Office 2003 SBE is installed. I

 

[Juliana Lim]

Oops, sorry, I've made a mistake. The laptop was upgraded to Vista Business
because it was formerly bundled with Vista Home. So, to connect to office
network and there's no XP Pro upgradable for this model, we go for Vista
Business.

 

[Gordon]

Oops, sorry, I've made a mistake. The laptop was upgraded to Vista
Business
because it was formerly bundled with Vista Home. So, to connect to office
network and there's no XP Pro upgradable for this model, we go for Vista
Business.

Well the first thing you need to do is to put the MAXIMUM amount of RAM in
that it will take.....with the proviso that 32bit Windows can't utilise any
more than about 3.3 GB.....

 

[Juliana Lim]

I've ordered a piece of 1GB RAM, will be arriving next Monday onwards, I
belivee this will help to resolve the 'hang' Import of CSV contacts in
Outlook 2003. Total of 1.5GB, which will be enough.

Juliana Lim

 

[Juliana Lim]

Hi,
I finally managed to solved the Outlook 2003 'hang' while trying to import
the CSV file. It is not the RAM but adding 1GB more of RAM helps in
performance, it is actually one of the PST files giving the problem. This
Outlook profile has 13 PST attachments. Repairing the affected PST file using
scanpst does not drive the error away. What happens is that in this PST file,
there are duplicate folders such as Sentitem and deleted items within Inbox.
I manually move all emails to another new PST file in their respective
folders (Inbox, Sentitems, deleted items), remove the faulty PST file. There
is no need for creation of new Outlook profile or network profile or Office
2007 usage base on the feedback from the forum in Pcreview in UK.
Well, this is an undocumented error!