Vista has One Note installed, will not accept purchased product ke

J

Jeanne Rimpo

I have a new vista machine that came with One Note (trial version) installed.
I purchased Office OneNote 2007 from Amazon. After having a terrible! time
opening the plastic container, I tried entering the Product Key into the
registration information in One Note. It says that it is not a valid key.
It is hard for me to tell the G's from the sixes - but I tried every
combination I could come up with.

Do I have to uninstall the version on my system (12.0.4518.1014 MSO
(12.0.4518.1014) ?

Thanks for your help,
Jeanne
 
D

Dale K

I suspect the key will not work on the installed trial version if that is what you attemped.

Revove the trail version in control panel and then install you new CD and the key should then work..Good Luck.

nntp://msnews.microsoft.com/microsoft.public.onenote/<[email protected]>

I have a new vista machine that came with One Note (trial version) installed.
I purchased Office OneNote 2007 from Amazon. After having a terrible! time
opening the plastic container, I tried entering the Product Key into the
registration information in One Note. It says that it is not a valid key.
It is hard for me to tell the G's from the sixes - but I tried every
combination I could come up with.

Do I have to uninstall the version on my system (12.0.4518.1014 MSO
(12.0.4518.1014) ?

Thanks for your help,
Jeanne

--
No virus found in this outgoing message.
Checked by AVG Free Edition.
Version: 7.5.446 / Virus Database: 268.18.16/729 - Release Date: 3/21/2007 7:52 AM



[microsoft.public.onenote]
 
E

Erik Sojka (MVP)

You have the latest version of the product.

Are you sure that you purchased OneNote only, and not as part of a
bundled SKU (like Home&Student or Ultimate)? If you bought a bundle
which includes OneNote as one of the included packages, I don't know
offhand if you can enter the bundle's product ID as the registration for
a single-installed application.

Can you report back here the exact version of the product you bought?
 
B

Bill

I tried a similar thing and was told when I called MS that the product keys
are package-specific. You can either upgrade the standalone OneNote trial to
a licensed version of the same thing, or you have to uninstall the
standalone, install the H&S 2007 product, and activate that. Even though
both packages do contain the same version of OneNote, the packages (and
product keys) are different.
 
X

xTenn

Bill said:
Even though
both packages do contain the same version of OneNote, the packages (and
product keys) are different.


I wager that Microsoft is going to see even more grief over this one...
And it is not just OneNote with these issues.
 
J

John Waller

Even though
both packages do contain the same version of OneNote, the packages (and
product keys) are different.

That's extremely unintuitive IMHO and there's no explanation about this that
I can see online or offline unless you're fortunate enough to visit the
right newsgroup and find out by accident.
 
J

Jeanne Rimpo

That is exactly correct. I had to uninstall the version that came with the
system. And that uninstall doesn't specifically state it is uninstalling
OneNote - it says something more generic like "Home and Student Office".

Now if I could just get my OneNote 2003 files imported into this version -
since I didn't do an upgrade (the difference in price was $10 - so I left the
other one on my previous laptop) - I can find no way to import them.
 
G

Grant Robertson

Now if I could just get my OneNote 2003 files imported into this version -
since I didn't do an upgrade (the difference in price was $10 - so I left the
other one on my previous laptop) - I can find no way to import them.

You don't really "import" files into OneNote. In this respect you can
think of OneNote as a kind of word processor that just re-opens all the
previously opened files every time you start it. All you have to do is
open a OneNote 2003 file using OneNote 2007 and it will ask you if you
want to convert the file format.

Move the files where you would want them to be using Windows Explorer. If
this is within a currently opened notebook then the sections will simply
show up in OneNote. There will be a bar that indicates that they are read
only unless you convert them and gives you an opportunity to convert
them. Once they are converted you can't convert them back so make a
backup first.
 

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