Vista/Office 2003 destroys pdf files

[Joe]

I have upgraded (?) to Vista and reinstalled my Office 2003 for email. For
some reason all incoming pdf files are converted to code in the body of the
email. I even changed my Internet security program and still the pdf files
are converted to code.

Is there any security setting to allow pdf files?

I subscribe to a service that sends me pdf files of information daily and I
have been unable to read them since the upgrade. Any ideas?

 

[Gordon]

I have upgraded (?) to Vista and reinstalled my Office 2003 for email. For
some reason all incoming pdf files are converted to code in the body of
the
email. I even changed my Internet security program and still the pdf
files
are converted to code.

Is there any security setting to allow pdf files?

I subscribe to a service that sends me pdf files of information daily and
I
have been unable to read them since the upgrade. Any ideas?

have you installed Acrobat reader?

 

[Joe]

Yes but the files are destroyed before I can even attempt to open them.

Joe

 

[Gordon]

Yes but the files are destroyed before I can even attempt to open them.

Disable any email scanning function your AV program has and see if that
helps.

 

[Joe]

No luck there. I was convinced it was my AV so I uninstalled McAfee and went
out and bought Trend Micro. I have the same problem with each of them.
Enabled or disabled.

Joe

 

[JoAnn Paules]

Define destroyed

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

 

[Joe]

Sorry about that. It would be more appropriate to say disassembled into
computer code rather than destroyed. A pdf file might be converted into a
hundred lines of code. As an example, one line is:
JVBERi0xLjUNJeLjz9MNCjE4IDAgb2JqIDw8L0xpbmVhcml6ZWQgMS9MIDc2MTA2L08gMjIvRSA0

Joe

Define destroyed

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

Yes but the files are destroyed before I can even attempt to open them.

Joe

 

[JoAnn Paules]

Which version of the Adboe Reader do you use? I'd suggest posting your
question in the Adobe newsgroups. They are *real* active over there and I'm
sure someone over there can help. They don't have "MVPs" but some of those
folks could easily be MVPs.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

Sorry about that. It would be more appropriate to say disassembled into
computer code rather than destroyed. A pdf file might be converted into a
hundred lines of code. As an example, one line is:
JVBERi0xLjUNJeLjz9MNCjE4IDAgb2JqIDw8L0xpbmVhcml6ZWQgMS9MIDc2MTA2L08gMjIvRSA0

Joe

Define destroyed

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

Yes but the files are destroyed before I can even attempt to open them.

Joe

:

I have upgraded (?) to Vista and reinstalled my Office 2003 for
email.
For
some reason all incoming pdf files are converted to code in the body
of
the
email. I even changed my Internet security program and still the
pdf
files
are converted to code.

Is there any security setting to allow pdf files?

I subscribe to a service that sends me pdf files of information
daily
and
I
have been unable to read them since the upgrade. Any ideas?


have you installed Acrobat reader?

 

[Joe]

I have the latest version, downloaded over the weekend. I don't believe
adobe has anything to do with the problem. This is why: The pdf files are
deconstructed in the email process. The attachments are destroyed and the
code shows up in the message. This all happens before Adobe launches.

If pdf files are transferred to the computer using any other method than
email I have no problems at all. All old pdf documents and ones transferred
by flash drive, CD-ROM etc. function without any problems.

I have the same copy of Office 2003 on my XP machine so I don't think that
is the problem. My old XP machine can download emailed pdf files without
incident. If I email them to the new machined they are deconstructed. If I
move them over with a flash drive there is no problem.

There must be a security setting in Vista that is deconstructing these. I
cannot find an appropriate menu to check it though. It is the last
incompatibility with Vista I am trying to resolve.

Joe

Which version of the Adboe Reader do you use? I'd suggest posting your
question in the Adobe newsgroups. They are *real* active over there and I'm
sure someone over there can help. They don't have "MVPs" but some of those
folks could easily be MVPs.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

Sorry about that. It would be more appropriate to say disassembled into
computer code rather than destroyed. A pdf file might be converted into a
hundred lines of code. As an example, one line is:
JVBERi0xLjUNJeLjz9MNCjE4IDAgb2JqIDw8L0xpbmVhcml6ZWQgMS9MIDc2MTA2L08gMjIvRSA0

Joe

Define destroyed

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


Yes but the files are destroyed before I can even attempt to open them.

Joe

:

I have upgraded (?) to Vista and reinstalled my Office 2003 for
email.
For
some reason all incoming pdf files are converted to code in the body
of
the
email. I even changed my Internet security program and still the
pdf
files
are converted to code.

Is there any security setting to allow pdf files?

I subscribe to a service that sends me pdf files of information
daily
and
I
have been unable to read them since the upgrade. Any ideas?


have you installed Acrobat reader?

 

[Joe]

My previous response did not directly answer your question. I did post my
question in the Adobe group over the weekend and I have not had any responses
yet.

Joe

Which version of the Adboe Reader do you use? I'd suggest posting your
question in the Adobe newsgroups. They are *real* active over there and I'm
sure someone over there can help. They don't have "MVPs" but some of those
folks could easily be MVPs.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

Sorry about that. It would be more appropriate to say disassembled into
computer code rather than destroyed. A pdf file might be converted into a
hundred lines of code. As an example, one line is:
JVBERi0xLjUNJeLjz9MNCjE4IDAgb2JqIDw8L0xpbmVhcml6ZWQgMS9MIDc2MTA2L08gMjIvRSA0

Joe

Define destroyed

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


Yes but the files are destroyed before I can even attempt to open them.

Joe

:

I have upgraded (?) to Vista and reinstalled my Office 2003 for
email.
For
some reason all incoming pdf files are converted to code in the body
of
the
email. I even changed my Internet security program and still the
pdf
files
are converted to code.

Is there any security setting to allow pdf files?

I subscribe to a service that sends me pdf files of information
daily
and
I
have been unable to read them since the upgrade. Any ideas?


have you installed Acrobat reader?

 

[JoAnn Paules]

That really surprises me. It's been a little while since I peeked in over
there but they were a really sharp bunch.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

My previous response did not directly answer your question. I did post my
question in the Adobe group over the weekend and I have not had any
responses
yet.

Joe

Which version of the Adboe Reader do you use? I'd suggest posting your
question in the Adobe newsgroups. They are *real* active over there and
I'm
sure someone over there can help. They don't have "MVPs" but some of
those
folks could easily be MVPs.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

Sorry about that. It would be more appropriate to say disassembled
into
computer code rather than destroyed. A pdf file might be converted
into a
hundred lines of code. As an example, one line is:
JVBERi0xLjUNJeLjz9MNCjE4IDAgb2JqIDw8L0xpbmVhcml6ZWQgMS9MIDc2MTA2L08gMjIvRSA0

Joe

:

Define destroyed

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


Yes but the files are destroyed before I can even attempt to open
them.

Joe

:

I have upgraded (?) to Vista and reinstalled my Office 2003 for
email.
For
some reason all incoming pdf files are converted to code in the
body
of
the
email. I even changed my Internet security program and still the
pdf
files
are converted to code.

Is there any security setting to allow pdf files?

I subscribe to a service that sends me pdf files of information
daily
and
I
have been unable to read them since the upgrade. Any ideas?


have you installed Acrobat reader?

 

[Echo S]

I'd keep an eye on this thread or maybe post to this thread in
microsoft.public.outlook -- in the link below, it's labeled Outlook | New
Users in the list on the left:

http://www.microsoft.com/office/com...472232-b60a-478a-9dd9-2bff3b5a267b&sloc=en-us

Here's another link to the same thread
http://groups.google.com/group/micr...=outlook+2003+pdf+attachment#8f21800cf8a8f7ee


--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
(New!) The PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/2qzlpl
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/index.html

 

[Joe]

Thanks for the suggestion. I will check it out.

Someone over at Adobe groups suggested I try some other email program. I
tried Windows mail and it does not deconstruct my pdf files. At this point I
may just use that. There must be some problem between Vista and Office 2003
but no one can figure it out. I will NOT be buying Office 2007 to see if
that helps.

Many thanks to everyone who took the time to try and help me, I appreciate it.

Joe

I'd keep an eye on this thread or maybe post to this thread in
microsoft.public.outlook -- in the link below, it's labeled Outlook | New
Users in the list on the left:

http://www.microsoft.com/office/com...472232-b60a-478a-9dd9-2bff3b5a267b&sloc=en-us

Here's another link to the same thread
http://groups.google.com/group/micr...=outlook+2003+pdf+attachment#8f21800cf8a8f7ee


--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
(New!) The PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/2qzlpl
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/index.html

I have upgraded (?) to Vista and reinstalled my Office 2003 for email. For
some reason all incoming pdf files are converted to code in the body of
the
email. I even changed my Internet security program and still the pdf
files
are converted to code.

Is there any security setting to allow pdf files?

I subscribe to a service that sends me pdf files of information daily and
I
have been unable to read them since the upgrade. Any ideas?

 

[Gordon]

I will NOT be buying Office 2007 to see if that helps.

You don't need to - you can install the free trial......

 

[Joe]

I have seen that icon on my Vista desktop.

Free trials can add to incompatability problems. They also can be hard to
remove if you decide you don't want them at the end of the trial period. Mom
always said there is no such thing as a free lunch!

Joe

 

[JoAnn Paules]

(Mom was right!)

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375