Vista & Word 2003 "word cannot complete the save due to a file permission error"

[bdog4]

I'm starting to deploy our vista machine here at our office and I'm
running into a brick wall with this error. If a user opens a document
on a share from a vista machine in word and saves it sometimes it will
save and then most of the time it give "word cannot complete the save
due to a file permission error". No other users are having this issue
and they can work on the same document just fine. This has to do with
Vista lack of business networking I think. There are still some major
deficiencies for business network like extremely slow transfer times.
Any help would be appreciated. Thanks

 

[Tom Ferguson]

One cause of this error is low available disk space. If that might be a
problem, free up HD space, run Scandisk and defrag the drives.

It is probable that the up-coming SP1 will have some fixes that will
impact file operations across networks. In the meantime, the following
work-around might serve in the short term: Copy the file to a suitable
directory/folder on the local computer's hard drive. Use that copy to
read, edit and resave. Then, copy it back to the original source.

Tom
MSMVP 1998-2007

 

[bdog4]

Thanks, there is plenty of network storage. I'm finding more of this
since post. Even copying some files from the network share to the
local desktop that they have full permission to you get the access
denied. So it isn't a word issue as I thought. The thing is, is that
sometime it will let you and sometime it won't. Once it tells you
that it won't save the file from then on it won't work. Even if you
own the file it will not save and now I've found it won't even let you
copy some files from a network share to the desktop. Thank god I've
only deployed a few workstations. I'm going to have to revert back to
xp on all machines. What a pain.

 

[Tom Ferguson]

Does the workstation, upon which the opening and possible editing of the
file is done, have plenty of disk space?

Tom

 

[bdog4]

yep, brand new machines. I think it has to do with the windows 2000
server that is hosting the files. This is one of my last remaining
2000 servers and have had no issues with my 2003 servers. This
happens on multiple machines(vista) and have had or have any issues
from my other workstations. Only thing that has changed on my network
is the new vista workstations.

 

[Tom Ferguson]

Thanks. I'm stymied. I am no expert on network operations. You might want
to consider posting this on one of the networking newsgroups.

Tom
MSMVP 1998-2007

 

[bdog4]

So far after upgrading the server to 2003 all problems have gone
away. Go figure. I didn't know that was a requirement of vista. But
again Vista business environment is terrible.

 

[Tom Ferguson]

Great news. I didn't know that, either. I plan to do some research on it
because I find it puzzling and ... just in case I run into it again.

Tom