Visual C++ Runtime Error - troublshoot questions

[bookbabe]

I am receiving the following error:

Microsoft Visual C++ Runtime Library
Runtime Error
Program: C:\ProgramFiles\MicrosoftOffice\Office10\WINWORD.EXE

This error appears 5-10 mins. after I start working on new Word documents,
so that I lose the documents. This just started happening (I wonder why, as I
have not downloaded anything, but anyway...)

I have gone to >> http://support.microsoft.com/?kbid=555220, but do not
understand Step 5 of the following instructions:

Method 1
1. On the Tools menu, click Customize
2. Select the Commands tab if necessary
3. In the Categories on the left select Tools
4. In the Commands section on the right locate the COM Add-ins… command

5. Drag/drop the COM Add-ins to a toolbar location of your choice

6. Click OK to close the Customize Toolbars dialog
7. Click the COM Add-ins command to open the COM Add-ins dialog
8. Deselect the add-in to prevent it from loading when Word starts

I do not understand what it means, "to a toolbar location of your choice" -
what toolbar should I drag it to? Where is that toolbar?

(I tried Method 3 on the same Troublshoot page, which instructs to Modify
Macro Security, but as far as I could tell, it did not display any "Trusted
Sources" to be removed).

Thanks for your help.--
bookbabe

_explain it to me like you''re explaining it to your grandmother_

 

[Jay Freedman]

I do not understand what it means, "to a toolbar location of your choice" -

what toolbar should I drag it to? Where is that toolbar?

Usually Word shows two toolbars. One of them starts with the buttons
for New Document, Open, Save, and so on; and the other one starts with
the Style and Font dropdowns. You can drag the "COM Add-ins" item to
any place on either of those toolbars. When you drop it, it will make
a new button there. Even after you drop it, as long as the Customize
dialog is still open, you can drag that button to another position on
the toolbar, or to the other toolbar.

It really doesn't make any difference which toolbar you drop it on, or
where along the toolbar you position it. And if you use it for
troubleshooting and then you want to get rid of it, reopen the
Customize dialog and then drag the button off the toolbar -- drop it
anywhere in the document text area, and it'll vanish.

--
Regards,
Jay Freedman
Microsoft Word MVP
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so all may benefit.

 

[bookbabe]

Ah, those Word toolbars - doh!

Thankyou.

I actually found another post that suggested using "Detect and Repair" in
Word Help.
Seems to have worked so far; I do appreciate your clarification.