Visual C++ Runtime Error

[Steven Axelrod]

When trying to quit Word 2002 (or closing an email in
Outlook 2002) I get the following Microsoft Visual C++
Runtime Library Error:

"Runtime Error!

Program C:\program files\microsoft office\office 10
\winword exe

abnormal program termination"

Does anyone know how to fix this? Thanks.

 

[Beth Melton]

Hi Steve,

Take a look at my response to PHP a couple threads down.

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Steveax]

Beth,

Your fix seems to work perfectly. The other problem I
have is posted above as "Article 326529 and fixmapi.exe
didn't work." The url is
http://www.microsoft.com/office/community/en-
us/default.mspx?
dg=microsoft.public.word.application.errors&mid=5eec565d-
3aac-48de-b763-6f80566a5db9

Any thoughts here?

Thanks.

Steve

 

[Steve Ax]

Well, I spoke too soon.

Its back again. I removed the only add-in listed in
Tools\Templates and Add-Ins and, though everything was
fine for a while, its back to sporatically crashing on
exit.

Any thoughts on what to do next?

 

[Beth Melton]

Hi Steve,

Did Word come installed as part of Works Suite? If so then you may be
encountering one of the bugs in the Works Suite Add-in. This add-in is
known to cause its share of problems, causing Word to crash when you
exit Word is just one.

Take a look in your Control Panel in Add/Remove Programs and see if
the "Microsoft Works Suite Add-in" is in the list. If found, uninstall
it. Note you are not uninstalling Works or Word, just an add-in that
supplies Works functionality in Word.

If that isn't it then another type of add-in is a COM add-in. COM are
added via the Registry rather than the Startup folders. To determine
whether or not you are using COM Add-In you can add the "COM Add-in"
command to your toolbar:

- Right-click any toolbar and select Customize
- On the Commands tab, select the Tools category
- Locate COM Add-Ins on the right
- Drag/Drop to a location of your choice

For more information on COM Add-Ins, see this article:
http://www.mvps.org/word/FAQs/Customization/CheckIfAddinsInstalled.htm

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/