visual tears when scrolling in draft view?

M

mdhills

Has anyone been having problems with the screen getting out of synch
with the scrolling?

I've noticed this within my first few minutes of using Word2008.
When scrolling with the mouse scroll wheel while in draft view with
zoom set to 150%, I've been seeing visual tears in the window as the
display gets messed up.
If I'm scrolling rapidly, sometimes I'll see a part of the document
appear at both the top and bottom part of the window. I seem to
recall similar problems in early versions of Word X (or was it 2004?)

an example screen shot is at:
http://tina.stanford.edu/~hills/Office2008/word2008_scrolling_glitch.png

(Office 2008, MacOSX 10.4.10 on macbook pro; Office X and 2004 both
still installed)
 
J

John McGhie

Yes, that affects a few people, depending on their graphics hardware and how
busy the computer is at the time.

You will find you can clear it by paging "back" a couple of screenfuls, then
forward (to force the computer to have another try at drawing the screen).

I am sure there will be a patch for this sometime. In the meantime, you may
wish to explore alternative ways to navigate in long documents.

For example: dragging the thumb in the scroll bar, enabling the Navigation
Pane in the View menu, or for really long documents, flipping into Outline
View.

Hope this helps


Has anyone been having problems with the screen getting out of synch
with the scrolling?

I've noticed this within my first few minutes of using Word2008.
When scrolling with the mouse scroll wheel while in draft view with
zoom set to 150%, I've been seeing visual tears in the window as the
display gets messed up.
If I'm scrolling rapidly, sometimes I'll see a part of the document
appear at both the top and bottom part of the window. I seem to
recall similar problems in early versions of Word X (or was it 2004?)

an example screen shot is at:
http://tina.stanford.edu/~hills/Office2008/word2008_scrolling_glitch.png

(Office 2008, MacOSX 10.4.10 on macbook pro; Office X and 2004 both
still installed)

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Nhulunbuy, Northern Territory, Australia
+61 4 1209 1410, mailto:[email protected]
 
C

Curt Laird

Hi mdhills,
If you have a document in which this problem consistently manifests would
you mind sending it to me? (e-mail below)

We recently fixed a similar bug and I'd like to see if it is the same issue.
If not, I'll get a bug filed.


Thanks,


Curt

Has anyone been having problems with the screen getting out of synch
with the scrolling?

I've noticed this within my first few minutes of using Word2008.
When scrolling with the mouse scroll wheel while in draft view with
zoom set to 150%, I've been seeing visual tears in the window as the
display gets messed up.
If I'm scrolling rapidly, sometimes I'll see a part of the document
appear at both the top and bottom part of the window. I seem to
recall similar problems in early versions of Word X (or was it 2004?)

an example screen shot is at:
http://tina.stanford.edu/~hills/Office2008/word2008_scrolling_glitch.png

(Office 2008, MacOSX 10.4.10 on macbook pro; Office X and 2004 both
still installed)

--
Curt Laird
Software Development Engineer in Test
Microsoft MacBU - Word
(e-mail address removed) (remove ³ONLINE² for all replies)

This posting is provided ³AS IS² with no warranties, and confers no rights.
 
M

mdhills

I've still seen instances of these incorrect redraw when scrolling w/
mouse wheel after the patch to 12.0.1

Matt
 

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