VisualBasic Editor Error: "Could not open macro storage"

[McMaster.Michael]

Running OS 10.4.8, Office 2004; all updated on a G4 powerbook....

When I try and open the visual basic editor, I get the error: "Could
not open macro storage"
I have found some suggestions on how to fix the problem in older
versions, but they aren't working for me:
http://groups.google.com/group/micr...k=gst&q=macro+storage&rnum=1#d3d59120467d8566

It also seems like others have had the same problem, but no solution
was found:
http://groups.google.com/group/micr...k=gst&q=macro+storage&rnum=6#3f91173e8c1117c9

I have done a complete removal of Office and reinstalled it (including
hunting down left over pref files and MS user data folder). And I get
the same problem.

Throughout the whole process, I've run disk utility and all my
permission are good.

I'm at my wit's end. Please help.

Mike

 

[McMaster.Michael]

John -

I have the same problem regardless of what document or template I use.
Even when I open a blank document (using the 'Normal' template), I am
unable to open the VBE. There is nothing listed under the "Templates
and Add-Ins..." so I don't think it's a conflict with another/bad
macro.

I discovered this problem when I tried to install Endnote X. None of
the commands work from with Word. Their documentation seemed to
suggested that the problem is with Word and I need to fix it before
Endnote will work properly. This does seem to be the case, since I
have uninstalled Endnote, then reinstalled Word (w/o Endnote) and still
can't open the VBE. I don't have any other add-in installed, in fact
this is my first run in with macros at all.

Any other suggestions?

Thanks,
Mike

 

[Paul Berkowitz]

I have the same problem regardless of what document or template I use.
Even when I open a blank document (using the 'Normal' template), I am
unable to open the VBE. There is nothing listed under the "Templates
and Add-Ins..." so I don't think it's a conflict with another/bad
macro.

I discovered this problem when I tried to install Endnote X. None of
the commands work from with Word. Their documentation seemed to
suggested that the problem is with Word and I need to fix it before
Endnote will work properly. This does seem to be the case, since I
have uninstalled Endnote, then reinstalled Word (w/o Endnote) and still
can't open the VBE. I don't have any other add-in installed, in fact
this is my first run in with macros at all.

Any other suggestions?

I think it's possible that some part of VBA itself or OLE Automation did not
get installed. Did you do a "Custom Install" of Office - for example just
Word, not the other apps - rather than the "Easy Install"? If so, you may
not have been aware of all the files in Office that all the apps, including
Word, need for full use, and may have excluded some of them.

The simplest thing to do at this point is to run the Remove Office utility
in /Applications/Microsoft Office 2004/Additional Tools, to remove all
Office apps, preferences, etc. (It won't touch your data, including any
Entourage data.) Also remove or rename Normal from ~/Documents/Microsoft
User Data/ folder, since it's still possible that the problem is actually in
your Normal template, and you want Office to generate a new one. (In fact
you could try this first, before removing Office, to check.) Then **empty
the Trash**. Then install Office 2004 again from the CD. This time, do an
Easy Install and install everything.

Then see how things work.


--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.

 

[miike]

Paul -

I had done this before, excluding only MSN messenger. But for the sake
of argument, I tried it again. This time installing everything. I
also made sure to get rid of the Normal template before starting.

Unfortunately, this did not work either. I still get the same error:
Could not open macro storage.

I have read that low memory can cause this problem. I have 256MB of
RAM and plenty of hard disk space--this seems like it should be enough,
especially when Word is all that I am running. Could this be the
source of the problem?

Thanks for your help.

Mike

 

[John McGhie [MVP - Word and Word Macintosh]]

Hi Mike:

It "could" be the problem. Serious work in Word on Mac OS X needs about a
gig of RAM.

However, it's unlikely to be the problem. Lack of RAM will usually make
Word deathly slow, but it won't emit error messages. If you were out of
disk space, you would get a message saying so. If you have disk space, OS X
will spill over from RAM to the Hard Disk as necessary.

*I* think you have a partial installation of EndNote there attempting to
load a version of Cite While You Write that is not compatible with your
version of Word.

I think you need to look for and expunge all remnants of EndNote

Cheers

Paul -

I had done this before, excluding only MSN messenger. But for the sake
of argument, I tried it again. This time installing everything. I
also made sure to get rid of the Normal template before starting.

Unfortunately, this did not work either. I still get the same error:
Could not open macro storage.

I have read that low memory can cause this problem. I have 256MB of
RAM and plenty of hard disk space--this seems like it should be enough,
especially when Word is all that I am running. Could this be the
source of the problem?

Thanks for your help.

Mike

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

 

[miike]

John -

I've removed as much of EndNote as I can find. Even when I do this and
do a full reinstall of Office (without EndNote), I still cannot open
the VBE. None of the Cite while you write add-ins are showing up in
the menus.

How can I make sure I got all remnants of EndNote?
If it is not a problem with EndNote, what else could it be?

Thanks,
Mike

 

[John McGhie [MVP - Word and Word Macintosh]]

Hi Mike:

If you have done everything suggested so far, then I am afraid I have run
out of ideas.

Create a new user-ID on your Mac, and try Word in that.

I want to know whether this problem is system-wide, or particular to your
User ID. I suspect it might be system-wide, in which case the problem will
persist in the new user ID.

Cheers

John -

I've removed as much of EndNote as I can find. Even when I do this and
do a full reinstall of Office (without EndNote), I still cannot open
the VBE. None of the Cite while you write add-ins are showing up in
the menus.

How can I make sure I got all remnants of EndNote?
If it is not a problem with EndNote, what else could it be?

Thanks,
Mike

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

 

[miike]

John -

Thanks very much for your help.

Creating a new user doesn't fix the problem. It is the same regardless
of who is logged in.

Any thoughts on where I can go to get this figured out?

Regards,
Mike

 

[John McGhie [MVP - Word and Word Macintosh]]

Hi Mike:

You have done a Remove Office and a Reinstall? If not, do that. Make sure
you run the Remove Office tool: deleting stuff will only make the problem
worse.

I am pretty sure the issue is ONE file that is incompatible. Office is a
collection of components, and one of them is not at the right version.
Alternatively, some other application is preventing access to one of the
components of the VBA Editor. The error you are seeing indicates a fatal
"The file is not there" kind of error. But it can also mean "The entry
point I expected in this module of program code is not there."

If you have already done a Remove Office and re-installed, the only thing I
can think of is that one of the files that should have been removed is
corrupted so that the file system cannot remove it.

The only thing left is a complete reinstallation of the system and all its
applications.

Maybe someone else has a better idea (he said desperately...)

John -

Thanks very much for your help.

Creating a new user doesn't fix the problem. It is the same regardless
of who is logged in.

Any thoughts on where I can go to get this figured out?

Regards,
Mike

Hi Mike:

If you have done everything suggested so far, then I am afraid I have run
out of ideas.

Create a new user-ID on your Mac, and try Word in that.

I want to know whether this problem is system-wide, or particular to your
User ID. I suspect it might be system-wide, in which case the problem will
persist in the new user ID.

Cheers

John -

I've removed as much of EndNote as I can find. Even when I do this and
do a full reinstall of Office (without EndNote), I still cannot open
the VBE. None of the Cite while you write add-ins are showing up in
the menus.

How can I make sure I got all remnants of EndNote?
If it is not a problem with EndNote, what else could it be?

Thanks,
Mike

John McGhie [MVP - Word and Word Macintosh] wrote:
Hi Mike:

It "could" be the problem. Serious work in Word on Mac OS X needs about a
gig of RAM.

However, it's unlikely to be the problem. Lack of RAM will usually make
Word deathly slow, but it won't emit error messages. If you were out of
disk space, you would get a message saying so. If you have disk space, OS
X
will spill over from RAM to the Hard Disk as necessary.

*I* think you have a partial installation of EndNote there attempting to
load a version of Cite While You Write that is not compatible with your
version of Word.

I think you need to look for and expunge all remnants of EndNote

Cheers


On 8/11/06 1:51 PM, in article
(e-mail address removed), "miike"

Paul -

I had done this before, excluding only MSN messenger. But for the sake
of argument, I tried it again. This time installing everything. I
also made sure to get rid of the Normal template before starting.

Unfortunately, this did not work either. I still get the same error:
Could not open macro storage.

I have read that low memory can cause this problem. I have 256MB of
RAM and plenty of hard disk space--this seems like it should be enough,
especially when Word is all that I am running. Could this be the
source of the problem?

Thanks for your help.

Mike


Paul Berkowitz wrote:
On 11/6/06 8:47 AM, in article
(e-mail address removed),


I have the same problem regardless of what document or template I use.
Even when I open a blank document (using the 'Normal' template), I am
unable to open the VBE. There is nothing listed under the "Templates
and Add-Ins..." so I don't think it's a conflict with another/bad
macro.

I discovered this problem when I tried to install Endnote X. None of
the commands work from with Word. Their documentation seemed to
suggested that the problem is with Word and I need to fix it before
Endnote will work properly. This does seem to be the case, since I
have uninstalled Endnote, then reinstalled Word (w/o Endnote) and still
can't open the VBE. I don't have any other add-in installed, in fact
this is my first run in with macros at all.

Any other suggestions?

I think it's possible that some part of VBA itself or OLE Automation did
not
get installed. Did you do a "Custom Install" of Office - for example just
Word, not the other apps - rather than the "Easy Install"? If so, you may
not have been aware of all the files in Office that all the apps,
including
Word, need for full use, and may have excluded some of them.

The simplest thing to do at this point is to run the Remove Office
utility
in /Applications/Microsoft Office 2004/Additional Tools, to remove all
Office apps, preferences, etc. (It won't touch your data, including any
Entourage data.) Also remove or rename Normal from ~/Documents/Microsoft
User Data/ folder, since it's still possible that the problem is actually
in
your Normal template, and you want Office to generate a new one. (In fact
you could try this first, before removing Office, to check.) Then **empty
the Trash**. Then install Office 2004 again from the CD. This time, do an
Easy Install and install everything.

Then see how things work.


--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.


--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

 

[miike]

John -

I have actually Removed Office (using the Remove Office tool) and
reinstalled several different times, in several different ways (i.e.
removing it, creating a new user, installing it on that user, etc)

It does seems to me that all I can do now is a complete reinstallation
of the system. Which does not make me happy.

Thanks for your help. If I figure it out, I'll post my solution here.

Mike

Hi Mike:

You have done a Remove Office and a Reinstall? If not, do that. Make sure
you run the Remove Office tool: deleting stuff will only make the problem
worse.

I am pretty sure the issue is ONE file that is incompatible. Office is a
collection of components, and one of them is not at the right version.
Alternatively, some other application is preventing access to one of the
components of the VBA Editor. The error you are seeing indicates a fatal
"The file is not there" kind of error. But it can also mean "The entry
point I expected in this module of program code is not there."

If you have already done a Remove Office and re-installed, the only thing I
can think of is that one of the files that should have been removed is
corrupted so that the file system cannot remove it.

The only thing left is a complete reinstallation of the system and all its
applications.

Maybe someone else has a better idea (he said desperately...)

John -

Thanks very much for your help.

Creating a new user doesn't fix the problem. It is the same regardless
of who is logged in.

Any thoughts on where I can go to get this figured out?

Regards,
Mike

Hi Mike:

If you have done everything suggested so far, then I am afraid I have run
out of ideas.

Create a new user-ID on your Mac, and try Word in that.

I want to know whether this problem is system-wide, or particular to your
User ID. I suspect it might be system-wide, in which case the problem will
persist in the new user ID.

Cheers


On 14/11/06 4:26 AM, in article
(e-mail address removed), "miike"

John -

I've removed as much of EndNote as I can find. Even when I do this and
do a full reinstall of Office (without EndNote), I still cannot open
the VBE. None of the Cite while you write add-ins are showing up in
the menus.

How can I make sure I got all remnants of EndNote?
If it is not a problem with EndNote, what else could it be?

Thanks,
Mike

John McGhie [MVP - Word and Word Macintosh] wrote:
Hi Mike:

It "could" be the problem. Serious work in Word on Mac OS X needs about a
gig of RAM.

However, it's unlikely to be the problem. Lack of RAM will usually make
Word deathly slow, but it won't emit error messages. If you were out of
disk space, you would get a message saying so. If you have disk space, OS
X
will spill over from RAM to the Hard Disk as necessary.

*I* think you have a partial installation of EndNote there attempting to
load a version of Cite While You Write that is not compatible with your
version of Word.

I think you need to look for and expunge all remnants of EndNote

Cheers


On 8/11/06 1:51 PM, in article
(e-mail address removed), "miike"

Paul -

I had done this before, excluding only MSN messenger. But for the sake
of argument, I tried it again. This time installing everything. I
also made sure to get rid of the Normal template before starting.

Unfortunately, this did not work either. I still get the same error:
Could not open macro storage.

I have read that low memory can cause this problem. I have 256MB of
RAM and plenty of hard disk space--this seems like it should be enough,
especially when Word is all that I am running. Could this be the
source of the problem?

Thanks for your help.

Mike


Paul Berkowitz wrote:
On 11/6/06 8:47 AM, in article
(e-mail address removed),


I have the same problem regardless of what document or template I use.
Even when I open a blank document (using the 'Normal' template), I am
unable to open the VBE. There is nothing listed under the "Templates
and Add-Ins..." so I don't think it's a conflict with another/bad
macro.

I discovered this problem when I tried to install Endnote X. None of
the commands work from with Word. Their documentation seemed to
suggested that the problem is with Word and I need to fix it before
Endnote will work properly. This does seem to be the case, since I
have uninstalled Endnote, then reinstalled Word (w/o Endnote) and still
can't open the VBE. I don't have any other add-in installed, in fact
this is my first run in with macros at all.

Any other suggestions?

I think it's possible that some part of VBA itself or OLE Automation did
not
get installed. Did you do a "Custom Install" of Office - for example just
Word, not the other apps - rather than the "Easy Install"? If so, you may
not have been aware of all the files in Office that all the apps,
including
Word, need for full use, and may have excluded some of them.

The simplest thing to do at this point is to run the Remove Office
utility
in /Applications/Microsoft Office 2004/Additional Tools, to remove all
Office apps, preferences, etc. (It won't touch your data, including any
Entourage data.) Also remove or rename Normal from ~/Documents/Microsoft
User Data/ folder, since it's still possible that the problem is actually
in
your Normal template, and you want Office to generate a new one. (In fact
you could try this first, before removing Office, to check.) Then **empty
the Trash**. Then install Office 2004 again from the CD. This time, do an
Easy Install and install everything.

Then see how things work.


--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.


--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410


--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

 

[John McGhie [MVP - Word and Word Macintosh]]

Thanks Mike:

Sorry: I just have nothing else to offer.

Please do let us know if you find a cure...

Cheers

John -

I have actually Removed Office (using the Remove Office tool) and
reinstalled several different times, in several different ways (i.e.
removing it, creating a new user, installing it on that user, etc)

It does seems to me that all I can do now is a complete reinstallation
of the system. Which does not make me happy.

Thanks for your help. If I figure it out, I'll post my solution here.

Mike

Hi Mike:

You have done a Remove Office and a Reinstall? If not, do that. Make sure
you run the Remove Office tool: deleting stuff will only make the problem
worse.

I am pretty sure the issue is ONE file that is incompatible. Office is a
collection of components, and one of them is not at the right version.
Alternatively, some other application is preventing access to one of the
components of the VBA Editor. The error you are seeing indicates a fatal
"The file is not there" kind of error. But it can also mean "The entry
point I expected in this module of program code is not there."

If you have already done a Remove Office and re-installed, the only thing I
can think of is that one of the files that should have been removed is
corrupted so that the file system cannot remove it.

The only thing left is a complete reinstallation of the system and all its
applications.

Maybe someone else has a better idea (he said desperately...)

John -

Thanks very much for your help.

Creating a new user doesn't fix the problem. It is the same regardless
of who is logged in.

Any thoughts on where I can go to get this figured out?

Regards,
Mike


John McGhie [MVP - Word and Word Macintosh] wrote:
Hi Mike:

If you have done everything suggested so far, then I am afraid I have run
out of ideas.

Create a new user-ID on your Mac, and try Word in that.

I want to know whether this problem is system-wide, or particular to your
User ID. I suspect it might be system-wide, in which case the problem will
persist in the new user ID.

Cheers


On 14/11/06 4:26 AM, in article
(e-mail address removed), "miike"

John -

I've removed as much of EndNote as I can find. Even when I do this and
do a full reinstall of Office (without EndNote), I still cannot open
the VBE. None of the Cite while you write add-ins are showing up in
the menus.

How can I make sure I got all remnants of EndNote?
If it is not a problem with EndNote, what else could it be?

Thanks,
Mike

John McGhie [MVP - Word and Word Macintosh] wrote:
Hi Mike:

It "could" be the problem. Serious work in Word on Mac OS X needs about
a
gig of RAM.

However, it's unlikely to be the problem. Lack of RAM will usually make
Word deathly slow, but it won't emit error messages. If you were out of
disk space, you would get a message saying so. If you have disk space,
OS
X
will spill over from RAM to the Hard Disk as necessary.

*I* think you have a partial installation of EndNote there attempting to
load a version of Cite While You Write that is not compatible with your
version of Word.

I think you need to look for and expunge all remnants of EndNote

Cheers


On 8/11/06 1:51 PM, in article
(e-mail address removed), "miike"

Paul -

I had done this before, excluding only MSN messenger. But for the sake
of argument, I tried it again. This time installing everything. I
also made sure to get rid of the Normal template before starting.

Unfortunately, this did not work either. I still get the same error:
Could not open macro storage.

I have read that low memory can cause this problem. I have 256MB of
RAM and plenty of hard disk space--this seems like it should be enough,
especially when Word is all that I am running. Could this be the
source of the problem?

Thanks for your help.

Mike


Paul Berkowitz wrote:
On 11/6/06 8:47 AM, in article
(e-mail address removed),


I have the same problem regardless of what document or template I use.
Even when I open a blank document (using the 'Normal' template), I am
unable to open the VBE. There is nothing listed under the "Templates
and Add-Ins..." so I don't think it's a conflict with another/bad
macro.

I discovered this problem when I tried to install Endnote X. None of
the commands work from with Word. Their documentation seemed to
suggested that the problem is with Word and I need to fix it before
Endnote will work properly. This does seem to be the case, since I
have uninstalled Endnote, then reinstalled Word (w/o Endnote) and
still
can't open the VBE. I don't have any other add-in installed, in fact
this is my first run in with macros at all.

Any other suggestions?

I think it's possible that some part of VBA itself or OLE Automation
did
not
get installed. Did you do a "Custom Install" of Office - for example
just
Word, not the other apps - rather than the "Easy Install"? If so, you
may
not have been aware of all the files in Office that all the apps,
including
Word, need for full use, and may have excluded some of them.

The simplest thing to do at this point is to run the Remove Office
utility
in /Applications/Microsoft Office 2004/Additional Tools, to remove all
Office apps, preferences, etc. (It won't touch your data, including any
Entourage data.) Also remove or rename Normal from
~/Documents/Microsoft
User Data/ folder, since it's still possible that the problem is
actually
in
your Normal template, and you want Office to generate a new one. (In
fact
you could try this first, before removing Office, to check.) Then
**empty
the Trash**. Then install Office 2004 again from the CD. This time, do
an
Easy Install and install everything.

Then see how things work.


--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.


--

Please reply to the newsgroup to maintain the thread. Please do not
email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410


--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

 

[miike]

UPDATE:
I did a clean install of OS 10.4, then I did a software update. Then I
installed Office 2004, did autoupdate. So everthing is up-to-date and
the system is totally clean and set to defults.

I still get "Could not open macro storage" (twice) when I try and open
VBA editor!!

Is it possible that disc I have is corrupt? I can't think of anything
else it could be. If this is that case, what can I do?

Any help would be great, thanks
Mike

 

[miike]

I take back my previous suggestion...
Using the same Office install disc, VBA works on a different machine
(iBook, 10.4), so I know install disc is fine. (no worries, it's a
Student version with 3 licenses)
My powerbook is one of the many PB the suffers from the lower memory
slot failure. Could this be the problem?

Thanks,
Mike

 

[Barry Wainwright [MVP]]

Possibly, but more likely is that permissions have become corrupt on some
key files or directories.

Run 'repair permissions' in Disk First Aid

 

[miike]

I had repaired permissions after the OS install and Office install, so
I don't think it is a permissions issue.

I've also tried doing a clean install of 10.3 (which came with my
machine). No luck either.

 

[miike]

I had repaired permissions after the OS install and Office install, so
I don't think it is a permissions issue.

I've also tried doing a clean install of 10.3 (which came with my
machine). No luck either.

 

[Beth Rosengard]

So just how much functioning memory do you have?

Beth

 

[miike]

I have 1GB of RAM.
The lower slot has a 256MB chip, but it shows as empty. The upper slot
has a 1GB chip. Even thought the lower slot doesn't recognize the
chip, I still have to keep it in there. The computer won't boot if the
lower slot is empty.

 

[miike]

John -

It doesn't matter what template I use, I still get the same error.
Even if with a newly created Normal template, I am unable to open the
VBE.

I am getting this error "out of the box." I've erased the hard drive,
did a complete reinstall of the OS as well as a full install of Office.
After installing, I will repair permissions, do an update, repair
permissions again, then I will try to open the VBE. It's the first and
only thing I will do in word. I'm not using any templates generated on
other machines, platforms or versions of Office.
I know that the my install disk is good because I've used it on a
different machine and the VBE works on a different.

Any other thoughts?
Mike

 

[John McGhie [MVP - Word and Word Macintosh]]

Hi Mike:

No other thoughts -- we've been through everything pretty exhaustively.

This error can come from Word, Excel or Powerpoint (only). They share the
VBE.

The error very specifically means "Cannot get read/write access to the
Visual Basic OLE container in one of the documents or templates in play."

This means the Normal template, the attached template, or any add-ins,
global or otherwise.

It's possible that a PC Office virus is pre-loading or re-loading a template
you haven't spotted that contains encrypted code. It's possible that the
templates folder in which your templates reside does not provide read/write
access to the logged-in user. It is possible that a macro has a reference
set to a template you do not know about.

I forget: What happened when you tried this from a different user-ID on
that machine?

I simply can't think of any other suggestions

John -

It doesn't matter what template I use, I still get the same error.
Even if with a newly created Normal template, I am unable to open the
VBE.

I am getting this error "out of the box." I've erased the hard drive,
did a complete reinstall of the OS as well as a full install of Office.
After installing, I will repair permissions, do an update, repair
permissions again, then I will try to open the VBE. It's the first and
only thing I will do in word. I'm not using any templates generated on
other machines, platforms or versions of Office.
I know that the my install disk is good because I've used it on a
different machine and the VBE works on a different.

Any other thoughts?
Mike

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410